Category: Management

 

PART I

Using 800-1,000 words, discuss methods to evaluate the effectiveness of your proposed solution and variables to be assessed when evaluating project outcomes.

Example: If you are proposing a new staffing matrix that is intended to reduce nurse turnover, improve nursing staff satisfaction, and positively impact overall delivery of care, you may decide the following methods and variables are necessary to evaluate the effectiveness of your proposed solution:

Methods:

Survey of staff attitudes and contributors to job satisfaction and dissatisfaction before and after initiating change.
Obtain turnover rates before and after initiating change.
Compare patient discharge surveys before change and after initiation of change.

Variables:

Staff attitudes and perceptions.
Patient attitudes and perceptions.
Rate of nursing staff turnover.

Develop the tools necessary to educate project participants and to evaluate project outcomes (surveys, questionnaires, teaching materials, PowerPoint slides, etc.).

Refer to the “Topic 4: Checklist.” (ATTACHED)

PART II

Using 250-500 words, summarize your strategy for disseminating the results of the project to key stakeholders and to the greater nursing community.

 
Unit 1 Strategic Staffing (due by November 22)
• Read Chapters 1 -3
• Write a 2-3 page reflection paper describing the staffing process that led to your getting hired for your current job.
o Use the questions from the attached handout as the basis of your paper
• Determine the company and position you will be using for your staffing project.Staffing Your Own Job Assignment.

THE BELOW ARE THE ATTACHED QUESTIONS:
Write a 2-3 page reflection paper describing the staffing process that led to your getting hired for your current job. Use the following questions to jog your memory.

Applicant Perspective
Recruitment:
1. Why did you identify and seek out this organization?
2. How did you try to make yourself attractive to the organization?
Selection:
1. How did you gather information about the job’s requirements and rewards?
2. How did you judge your own KSAOs and needs relative to these requirements and rewards?
Employment:
1. Why did you decide to continue on in the staffing process, rather than drop out of it?
2. Why did you decide to accept the job offer? What were the pluses and minuses of the job?

Organization Perspective
Even if you are unsure of the answers to the following questions, try to answer them or guess at them.
Recruitment:
1. How did the organization identify you as a job applicant?
2. How did the organization make the job attractive to you?
Selection:
1. What techniques (application blank, interview, etc.) did the organization use to gather KSAO information about you?
2. How did the organization evaluate this information? What did it see as your strong and weak points, KSAO-wise?

Employment:
1. Why did the organization continue to pursue you as an applicant, rather than reject you from further consideration?
2. What was the job offer like? Did you receive a verbal or written offer (or both)? Who made the offer? What was the content of the offer?
Reactions to the Staffing Process
Now that you have described the staffing process, what are your reactions to it?
1. What are the strong points or positive features of the process?
2. What were the weak points or negative features of the process?
3. What changes would you like to see made in the process and why?

An analysis of the industry
:

· – An analysis of the industry/sector and its key features

· – Profiles of 3 companies who operate in this industry/sector

– 1 industry leader, 1 emerging company, 1 company at risk

– A justification of your selection of companies and why they are leading, emerging and at risk

Each company profile should consider:

· – The external environment of the company

· – Their customer base as well as their position in the market

· – The financial performance indicators

 
Pick a project like building a house,building a coffee shop or building a squash court.
In addition to a scan of relevant external forces which impact upon the project, you should include an analysis of the project’s scope, quality, time and costs as well as considering the management of communications, human resources, supply and risk within your project.
Project Management structure: should be 2,250 words excluding appendices.
The structure of the plan is as follows and must be used for your submission:

1)Title of Project Plan, Student No. and Date.
2)Signed Plagiarism Statement:
“I declare that this is my own personal project management plan and reflective statement.”
3)Contents Page.
4)Summary of the Project: this is done last as it summarises the whole project.
5)Introduction: aims and objectives.
6)Project Plan Contents: based on your research of academic project management frameworks and your chosen project.It includes 1)Project Scope 2)Project Plan 3) Project execution.
7)Recommendations & Conclusions: Any recommendations you think would improve your project plan. Conclusions: Your analysis of the project plan contents that include your opinion of the facts. This, in effect, is your reflective statement.
8)Bibliography: Use Harvard referencing system – available from the UWL Library.
9)Appendices: Relevant supporting materials:

i)Business case. (including financial appraisal)
ii)Stakeholder register.
iii)Work breakdown structure.
iv)Responsibility matrix.
v)Schedule (Gantt chart)
vi)Cashflow (budget) statement.
vii)Technical plan.
viii)Communication & HR plan.
ix)Quality & Supply management plan.
x)Risk management plan.
Appendices doesnt not include in 2250 words. I will be attaching the zip folder file 2 examples which shows how the project should be done please follow the same contents and subheadings 2 examples will help you in this project its similar what needs to be done. if you are unable to open please let me know through my email.Reference on include before appendices.

Overall: Your objective is to determine the level of quality of service in an organization you choose. You will need to have access to the customers in order to apply a structured survey. Some students use an organization where they work. Other students choose organizations where they have access to the customers. Retail stores in malls and fast food operations are typical choices.
Here is an outline of the process you need to follow:
Part 1 (50 points): Part 1, which is due at the end of Week 2, involves developing a 10 question customer satisfaction survey.
a. Identify the company and the industry you are surveying. Describe the nature of their business.
b. Describe specifically what you hope to learn about the services that your selected company is providing.
c. Develop a ten-question customer satisfaction survey. Submit each of the ten questions, with a brief explanation of why you ask each of the questions. The format should be, 1. State the question; 2. State your rationale for asking the question. You may find it very helpful to use one of the survey tools available. Two of them are http://www.questionpro.comand www.surveymonkey.com.
d. You need at least five respondents. That means you should ask 10 or more to complete the survey. It is typical to get turndowns when you ask, or a lack of response from someone who may have shown an interest. Please note that you may have as many respondents as you want. In fact, more rather than less respondents will tend to add validity to the survey results.
e. Prepare a draft of the Part 1 materials in APA format. Thoroughly address a through d.

Part 2 (50 points): Part 2, which is due at the end of Week 4, is a 500 word report (APA with a cover and reference page), which lists the results of survey.
a. Prepare a 500 word APA paper addressing the results of your survey.
b. You need at a least two charts/graphs in the Part 2 document that helps describe the results of the survey. Include the appropriate narrative documentation. The Part 2 document will integrate a flow of narrative and graphic information that clearly describes the results.
c. The complete detailed survey will be included as an attachment in the Part 2 document.
d. You will need at least 5 scholarly references in your Final Paper. I want to see at least 3 of the scholarly references in the Part 2 document.

 
Task 6 – Report for International HR Function
To conclude the IHRM Portfolio, we want to draw together the theory that you have covered on the IHRM module. For this final task, you are asked to prepare a report on optimising the effectiveness of international assignments for PPV (between 650 and 800 words max). This report is worth 30 marks.

Before you begin, you need to find out what happened after the sale of Vogelhaus, as the saga continued……..
The Vogelhaus Story Continued
Two weeks before the sale of Vogelhaus was finalised, PPV hit the international headlines as Prism Fashions, an Anglo-Irish company owned by the group, was found guilty of using child labour in the production of some of their garments. The German press published news of the sale of Vogelhaus and there was an outcry, especially within social media, with many Germans disappointed – and even angry – that this much-loved German organisation was being sold to an apparently greedy and unscrupulous American multinational.
It has now been 2 years since the sale of Vogelhaus. The scandal of child labour in Prism Fashions resonated throughout the other companies in the PPV group and the company found themselves in the spotlight for several months afterwards. PPV invested heavily in rebuilding the image of the parent group in the wake of the scandal and are now very careful to monitor what happens in their supply chains.
In Germany, after the takeover of Vogelhaus, PPV made a number of significant changes to the company. American buyers made significant cost savings as products were sourced from South East Asia and several lines, including home furnishings, were removed from the stores and made available only in the online stores. These changes were part of a radical move to attract a younger, professional customer and to distance the company somewhat from its original – as one of the American managers called it – shabby chic image.
In terms of HR, James North’s secondment from the parent company was deemed a great success as practices such as performance appraisals and reward were brought in line with other firms in the group. In particular, Vogelhaus’ ‘culture keys’ were replaced by the strategic goals of the parent company.
The outcome for Vogelhaus was not, however, as PPV had expected. After the changes had been implemented, sales fell as customers – especially the loyal German customer base – were disillusioned with the new branding and apparent inferior quality of Vogelhaus products. Moreover, staff at Vogelhaus were unhappy with the changes made and did not welcome the new HR systems put in place by James North and his team; morale was affected and a high turnover of staff followed.
Six months ago, PPV took the decision to close all Vogelhaus stores in Germany and the Netherlands.
Despite the failure of the business in Germany, the Vogelhaus brand continued to flourish elsewhere, mainly through its online store, which was launched quite soon after the sale. In particular, Vogelhaus saw a high volume of sales from customers in Spain, Scandinavia, Asian and South American countries. Since the closure of the Vogelhaus stores, the online store has continued and PPV are considering the possibility of opening Vogelhaus stores outside Germany. Initial research has suggested that there are 25 countries where Vogelhaus might be relocated. The organisation is aware, however, of the fact that it made a number of mistakes when it entered the German market and is keen to learn from these. In particular, the IHR approach has been highlighted as problematic.

Your Task
You have been asked to prepare a report for PPV making recommendations for how the organisation should manage any future international assignees. How can the organisation ensure that the right people are being sent out across the group?
You will be assigned one of the countries below where PPV is looking to relocate the Vogelhaus brand and undertake some research on the country (national culture, HRM style etc). Prepare a report (between 650 and 800 words) for PPV. Your report should include a brief introduction to the country and should go on to consider the approaches to HRM within the country in question.

 
Part 1

What motivates you? Why? Answer using specific items from the textbook or other resources. (Success, monetary benefits, accolades).

Part 2
On page 430, Highlight 10.10 discusses 10 principles for leading virtual teams. (Resource: Leadership Edition: 7th Leadership Author: Hughes Edition: 7th ISBN: 9780078112652 Copyright Year: 2012 Publisher: McGraw-Hill) Choose one or two of these principles and describe how they could have been applied to improve your work when you were a member of a virtual team.

Part 3
Stages: There are four well-known stages all groups move through prior to becoming cohesive, they are: (a) Forming, (b) Storming, (c) Norming, and (d) Performing first developed by Bruce Tuckman in 1965. Later, adjouring was added to the original four to make: (a) Forming, (b) Storming, (c) Norming, (d) Performing, and (e) Adjourning. Describe a recent school, work or family group you were a part of; did you notice these various stages? Now you are aware of these stages, do you believe any of these stages can be skipped and is there a “price” in skipping any of these stages? Your response should be approximately 100-300 words.

Part 4
In an agreement between a supplier and a customer, the supplier must ensure that all parts are within specification before shipment to the customer. What is the effect on the cost of quality to the customer? What would be the effect on the cost of quality to the supplier?

Use ONLY these references:
• OrganisationalBehaviour (8th Revised Edition) Huczynski& Buchanan Pearson
• HR Management at Work (5h Edition) Marchington& Wilkinson CIPD
• The Study Guide (attached)
Please cover the following topics with the following suture (550 word in each question):Use cases from the course or your own experience. Define terms: Different ways of sharing responsibility
• Introduction
• What is the focus of your answer?
• Often some general reflections given on drivers of trends in service delivery.
Although keep introduction short- don’t use up too much time here.
• Outline briefly case study organization
– Think overall but also delivery of different aspects
• Can be answered in a variety of ways depending on mode(s) of service delivery
• Thinking of broader literature, what are the advantages and disadvantages of varying modes?
• Alternative forms of delivery form natural vehicle for discussion and critique (and recommendations).
• Example issues with delivery mechanisms
Be critical: Does your case support or counter existing literature?
• Wider theoretical perspectives
• How can delivery be improved? (This is part of the question so needs to be considered to answer question fully. Draw recommendations based on diagnosis of problems and literature regarding service delivery (not from thin air)
• Conclusions

Overall approach
Essay style:
1. Short, clear introduction
2. Main body of answer
3. Conclusions
Examples:
Either use whole examples or ‘punctuate’ with examples to illustrate key points

1. Organizational Structures:
The answer shod cover the following areas:
• Issues contingences of organization structure
• What type of environmental or strategic contingences
• Sake decisions
• Examine the potential influences of strategic choices and contingency factors on organizational re-structuring decisions. How far are such decisions determined or restrained by these choices and contingencies
• Compare and contrast contingency theory and strategic choice perspectives on what makes for an appropriate and successful organizational structure.
• Examine the argument that, to be successful, businesses need to align their organizational structures with the strategic choices they make
2. Organizational Cultures:
The answer shod cover the following areas:
• The strength of cultures ..( is having a strong culture is a good thing?) ..advantages and disadvantages .. Goal allying people .. How can be positive or negative?
• What factors influence cultures organization
• Integration / differentiation
• Examine the argument that a strong and unitary organizational culture is always feasible, appropriate and desirable.
• Critically examine why it can be so difficult to change organizational culture.
• Examine the arguments for and against attempts by businesses to develop strong, unitary organizational cultures.
3. Change Management:
The answer shod cover the following areas:
• Different modules (hard & soft approaches) when to use
• Issues of leadership of organization
• Contingences of change management
• Resistance to change
• Explain and evaluate the strategies available to management when introducing change.
• Examine the suitability of alternative change management strategies
• Examine the influence that social and cultural factors can have upon any attempt at planned organizational change. Using change management models and examples to illustrate, examine how these factors can be harnessed in support of the change management effort.
4. Models of HRM (e.g. Best practices, best fit and the Resource Based View):
The answer shod cover the following areas:
• Best practice approach
• Best fit approach
• Strategies
• Environmental contingences
• Competitive advantage.
• How do you target the HR result in order to get all type of the targeted advantages?
• Outline what is meant by the best practice/high commitment HRM paradigm, and critically review its strengths and weaknesses as a framework for guiding HRM delivery and performance.
• Explain how factors external to the organization (e.g. labour market, product market, and national context) shape ‘best fit’ HRM policy and practice at work.

5. Employee Involvement And Participation“EIP”
The answer shod cover the following areas:
• How EIP impact organization outcome ..demonstrate the impact .. employee commitment.
• Informal (management style) Vs. formal (arranging meeting) EIP
• Type of risk involves.
• To what extent, if any, can employee involvement and participation positively impact on organizational outcomes? Draw upon a wide range of potential practices.
• Drawing upon the concepts discussed in the module, review how employee involvement and participation (EIP) operates at your own organization.
• Evaluate how effective it is in practice, and suggest ways in which EIP could be improved.
• What criteria should be used to evaluate the effectiveness of Employment Involvement and Participation (EIP) practices in the workplace? Is this criteria likely to be the same or differ across organizational contexts or from the perspectives of various stakeholders.
• Outline the varying strategies that can be used to increase employee involvement and participation (EIP). Can such practices improve employee performance in the workplace?

Assignment and project paper for Total Quality Management
Assignment 1, assignment 2 and the project paper is a continuation process with the same topic of interest that you have chosen.
Choose a topic of your interest in the area of Total Quality Management. It can be anything that you want to explore or to study. It can be how the concept of TQM is implemented within an organization, analysis on how the implementation of TQM, the influence after implementing TQM in an organization, comparison and etc.
Assignment 1:
30 marks
1. After finding a topic of your own interest, look for articles (more than 3 articles) related to the topic of your interest. Summarized the content of the articles according to
a. The background of the topic.
b. The problem that was raised in the papers.
c. What are the suggestions given by al the authors to solve the problem (s)

2. Identify the measurement metrics/ factors that are raised in order for the authors to solve the problem. Have them in table form like table below:

Paper 1
Author’s name(s) Paper 2
Author’s name(s) Paper 3
Author’s name(s) Paper 4
Author’s name(s)
Attribute 1 √ √
Attribute 2 √ √
Attribute n √ √

I need thorough answers on 2 questions. the first is about house of quality and the second is about probability of failure for a product. the answers must contain all the steps.