A detailed report to include the following;
1. Key elements of the company operations that require improvement- end to end processes, Evidence based problem solving, Improvement cycles.
2. Detailed analysis of the reasons why improving the organisation operations is important – There is a perceived increase in the intensity of the competitive pressures, New technology has both introduced opportunities to improve operations practises and disrupt existing markets, the interest in operations improvement has resulted in the development in many new ideas and approaches to improving operations.
3. the broad approaches to managing improvement, recommend 2 techniques to the board include explanations of the appropriateness of the recommended techniques as well as the risks involved in implementing them. – Business process re-engineering, Total Quality Management, Lean & Six-Sigma