Category: Chemistry

Topic: Well Developed-Academic essay
Paper instructions:
Due Date: 12/10/13 by midnight tonight. PDT time

– 3-4 pages essay in response to the article given to us by the teacher
– I will attach the short article and the instruction from the professor
– I need to know if you can finish it by tonight.
– this is not a research paper. This is just a typical/regular essay

Topic: None
Paper instructions:
How far, or in what ways, might alternative media have a significant role
to play in the construction or preservation of national/culture
identities?

Consider the nature of the relationship between media and issues of
national to cultural identity. A reference to national identity would
suggest consideration of what constitute/define a ‘nation’ and of the
relationships of national identity to issues of cultural identification
and to the nation-state.

Drawing on your knowledge of the problems inherent in the relationship
between ‘national’ media and ‘national identity’, in what ways might
alternative media contribute to this discussion?

Can alternative media resolve any of the problems surrounding questions
of national identities within nation-states?

Topic: total market experience of a choosen company
Paper instructions:
In today’s increasingly competitive market environment, ‘The Total
Customer Experience’ remains as one domain where marketing strategies and
actions can secure a sustainable business future through effective brand
positioning that is supported by relevant marketing value based
deliverables.

With reference to this statement, select an organisation where
significant improvements can be made to the total customer experience and
then show where and how justified changes can be made.

Attention should be given to:

The adoption of the marketing concept as a working business culture.
(What is marketing communication, How well has your marketing department
has adapted. I it a market oriented firm?)

Understanding Customers and Segmenting Customers.
(Do they understand customers, B”B, B2C, org. Behaviour, give examples of
improving segmentation, positioning etc.)

Analysing Needs, Wants, Values and Expectations of Customers.
(Consumer Buying Behaviour, Do they strike to improve the change , needs
and wants of customers.)

Creating Customer-based Value Propositions for Customer Segments
(Do they really understand their needs they change all the time. Create
customer based proposition. Price for each segment. E.G. Blockbuster
didn’t once they were successful but then stayed in Cashcow, The world
changed. PLC moved on but they didn’t.

Managing the Customer Experience through Relationship Marketing &
Customer Care.
(Do they have loyalty card systems, Customer data base loyalty programme,
customer relationship form, long-term relationship customer care
programme.)

Reinforcing the Organisation’s Identity (or Brands) through changes to
the Marketing Mix Variables.
(Branding, what does this meanto ppl. Does it have an image. Brand
propostion is it clear, vision and values.

Research Requirements for the Organisation to track the Total Customer
Experience.
(Do they use Research Marketing. How is the total customer experience).

The Outcomes from becoming more Customer Centric
For each of the above areas, the existing position should be stated and
then desired position be projected so that the MBA student has clarity
about where the organisation is now and where it needs to be to achieve
relevance in a highly competitive market environment.

The purpose of the discussion paper is for the marketing team to reflect,
discuss and agree on agenda of items for change.

Topic: total customer experience
Paper instructions:
In today’s increasingly competitive market environment, ‘The Total
Customer Experience’ remains as one domain where marketing strategies and
actions can secure a sustainable business future through effective brand
positioning that is supported by relevant marketing value based
deliverables.

With reference to this statement, select an organisation where
significant improvements can be made to the total customer experience and
then show where and how justified changes can be made.

Attention should be given to:

1. The adoption of the marketing concept as a working business
culture.
(What is marketing communication, How well has your marketing department
has adapted. I it a market oriented firm?)

2. Understanding Customers and Segmenting Customers.
(Do they understand customers, B”B, B2C, org. Behaviour, give examples of
improving segmentation, positioning etc.)

3. Analysing Needs, Wants, Values and Expectations of Customers.
(Consumer Buying Behaviour, Do they strike to improve the change , needs
and wants of customers.)

4. Creating Customer-based Value Propositions for Customer Segments
(Do they really understand their needs they change all the time. Create
customer based proposition. Price for each segment. E.G. Blockbuster
didn’t once they were successful but then stayed in Cashcow, The world
changed. PLC moved on but they didn’t.

5. Managing the Customer Experience through Relationship Marketing &
Customer Care.
(Do they have loyalty card systems, Customer data base loyalty programme,
customer relationship form, long-term relationship customer care
programme.)

6. Reinforcing the Organisation’s Identity (or Brands) through changes
to the Marketing Mix Variables.
(Branding, what does this meanto ppl. Does it have an image. Brand
propostion is it clear, vision and values.

7. Research Requirements for the Organisation to track the Total
Customer Experience.
(Do they use Research Marketing. How is the total customer experience).

8. The Outcomes from becoming more Customer Centric
• For each of the above areas, the existing position should be stated
and then desired position be projected so that the MBA student has
clarity about where the organisation is now and where it needs to be to
achieve relevance in a highly competitive market environment.

• The purpose of the discussion paper is for the marketing team to
reflect, discuss and agree on agenda of items for change.

Topic: ‘Explain the limitations of the high powered money multiplier
approach of credit creation. What alternative theories account for these
limitations? To what extent are these theories relevant to the current
context of monetary policy?’
Paper instructions:
• The high-powered money multiplier approach to credit creation is
introduced and the key assumptions are presented and explained;
• The advantages and disadvantages of the high powered money
multiplier approach are presented and accounted for;
• Emphasise the limitations of the high-powered money multiplier
approach.
• Evidence of application could be provided;
• What alternative theories account for the limitations of the high-
powered money multiplier approach?
• Explain the key points of these theories;

Topic: electrical sounding on Mars
Paper instructions:
You need to provide with information about electrical sounding on Mars.
Was it conducted? Were there any attempt?
Additional materials: not defined

Topic: IS YOUR HR DEPARTMENT FRIEND OR FOE?
Paper instructions:
i want you to make a presentation of 6-8 powerpoint slides based on these
report:

Introduction
Human resource management is a long established task within
organizational settings or management frameworks. Through this task, the
management of different companies meets their obligation to be god
employers. They seek to secure staff commitment, develop and manage staff
to give their best to assist the companies to increase the profits and
serve the community Mondy, Noe, & Gowan, (2005). The need to respond to
changing community expectations means that the task of managing the staff
better is of importance than ever. It is the staffs, who deliver the
services, it is through new emphasis on staff management that customers’
service, and performance-oriented culture will gradually evolve.
Issues raised in today’s HRM are to determine where changes are required
in the implementation of Human Resouhb .n rce Management. This includes
whether to outsource and do away with HR department. Human resource
should represent the employee in matters related to salaries, incentive
plans, and fringe benefits to talent retention, retention programs and
risk management. This requires managers in different departments to work
together to get the intended return on investments Mondy, Noe, & Gowan,
(2005).
Issues in Human Resource
The answered questions
Experts in management observed that the tasks related to human resource
have changed over the last four decades. Most of the Mandates are because
of Legislations that started with enactment of Equal employment
Opportunity Act of 1972. Human resource departments expanded and attempts
to keep pace with the legal demands. These create and update systems
necessary to add and expand services. Because of the reactive posture,
the HR discipline missed an opportunity to become of a full partner in
the organizational management. Many critical observers wonder whether HR
is a full planner and decision-maker or just a firefighting activity.
This distinction relates to the attitude of senior management. Human
becomes more important and integral member of a management team to the
extent that senior managers regard Human Resource department as a
professional specialty, further, they ensure that the HR led by competent
people who have been appropriately educated and have necessary training.
They provide support for a HR department in an open and continuous
manner.
How does a department whose responsibilities are continually challenging
and evolving remain current? Further complicating this question is the
widely held perceptions that the HR is an entity to be tolerated rather
than embraced. The reason behind this is that HR does not generate
profits. Expressed differently, how does a HR department become strategic
in an organization and partner with its leaders- a full-fledge member of
senior management? The HR filed wrestles with this question without
satisfactory conclusions. It gained status in the health care
organization, but in many, it has yet to become a reality.
Outsourcing
Outsourcing is the activity by an organization to seek external vendors
to provide, on continuing basis, a service that would be normally
provided within the organization (Purse, 2009). Outsourcing leads to
reduction of staff in the Human Resource department. However, it assists
in cutting budgets. Staff reduction is not the leading reasons for
outsourcing. Companies going for outsourced activities argue that
cutbacks relates to economic pressures and re-engineering creating
opportunities for companies that specialize in Human resource services.
Commonly outsourced HR activities include Payroll, insurance claim
processing, retirement and saving plans, employee education and
employment of candidate background checks.
Some of the downsizing of HR operations results in outsourcing to save
money. Many of the small facilities lacking the resources to employ
adequate fulltime HR staff heavily rely on outsourcing. Re-engineering
aside, HR departments outsourcing some of the activities because doing
so, they make economic sense (Purse, 2009). Activities such as
administering of self-funded insurance, disability program, coordination
of employee assistance program frequently provided by non-organization
employee for reasons of confidentiality. This may present the company
from having to reveal employees personal and medication to persons
administering the programs.
Additional outsourcing of HR activities is one of the results of
reengineering. This system eliminates HR staff and adjusts the Human
resource workloads. However, the HR managers as the head of the
department have strategic advantage in the corporation. The in-house
managers are a group of persons who better understand and participate in
the daily managing of the organization. With the thorough knowledge of
the firm, better recommendations and decision making comes from the HR.
the recruiting, training, organizational development and culture,
retention succeed through better knowledge and the understanding of the
business needs (Mondy, Noe, & Gowan, (2005).
Summary
Some managers argue that we do not need the human resource departments in
organizations and the world today. They argue that Human Resource
operated well in the old age but not in today’s environment. The
opponents of HR departments would like to outsource the services from
other companies to save the operating costs incurred by an organization.
Businesses, however, get constrained by the ability to appoint and
develop leaders together with growing poor technical and professional
knowledge and skills in the market. A line manager cannot fix employees’
issues. When organization re-skill and continue transforming the HR
function, there will be tremendous changes experiences (Purse, 2009).
Human resource professional solves most essential challenges facing
employees today. Highly successful companies around the world have
world-class Human resource program in place.

References
PURSE, K. (2009). Outsourcing Myths and Workers’ Compensation Claims
Administration. Australian Journal of Public Administration. 68, 446-458.
MONDY, R. W., NOE, R. M., & GOWAN, M. (2005). Human resource management.
Upper Saddle River, N.J., Pearson Prentice Hall.

Topic: Ritz Carlton Case Study
Paper instructions:
* Question and Response Format please!

Ritz-Carlton case study (50 points): This case study will require that
students outline the processes, systems, and human resource strategies
commonly utilized within the industry to ensure that high quality
customer experiences are consistently delivered to hotel guests. (LO8)

Detailed instructions: After reading The Ritz-Carlton Hotel Company case
study, by Sandra Sucher and Stacy McManus (2001 and revised in 2005),
please respond to each of the following questions or prompts:

1. “Service” can be an elusive concept. What is the essence of The
Ritz-Carlton Experience? What is Ritz-Carlton selling?

2. As a prologue to the case study, Sandra Bucher and Stacy McManus open
with a quote from the Analects of Confucius, which states: “The Master
said, Govern the people by regulations, keep order among them by
chastisements, and they will flee from you, and lose all self-respect.
Govern them by moral force, keep order among them by ritual, and they
will keep their self-respect and come to you of their own accord.” What
is the significance of this quote and how does it relate to the Ritz-
Carlton Hotel Company and the effective practice of management in
general? What strategies and processes does the Ritz-Carlton Hotel
Company employ in their effort to “govern them by moral force and keep
order among them by ritual” while ensuring that the “ladies and
gentlemen” of Ritz-Carlton keep their self-respect?

3. Creating a customer-centered organizational culture that motivates
associates to deliver exceptional, personalized service is critical to
Ritz-Carlton’s success. When opening a new hotel, what process does
Ritz-Carlton employ to quickly establish the appropriate organizational
culture within just a seven (7) day period? Explain the process step-by-
step. Please list each step and explain why each step is important.

4. Outline and explain the Ritz-Carlton service processes (e.g. Three
Steps of Service, The Motto, The Credo, etc.) that Ritz-Carlton employs
to ensure that their service consistently exceeds the expectations of
hotel guests.

5. Explain how Ritz-Carlton responds to service deficiencies (guest
problems). What steps does Ritz-Carlton take to improve the guest
experience? What are the risks, challenges, benefits, and rewards
associated with service innovation?

6. Explain the relationship between Millennium Partners and Ritz-Carlton.
Who is Brian Collins and what is his relationship with Ritz-Carlton?

7. Brian Collins has requested that James McBride, the General Manager of
the new Ritz-Carlton in suburban Washington D.C. consider changing the
seven (7) day countdown process. Why does he suggest changing the
process and, based upon your analysis of the case, do you feel that the
process should be changed? Why or why not?

Please submit a single PDF or Word document with your responses to each
of these questions or prompts through Canvas.

30
Topic: Toyota Motors- case study
Paper instructions:
What are the reasons that force Toyota coming to the troublesome crisis?
– How does Toyota handle this crisis in order to retrieve its reputation?
– What are the Swedish consumers’ perceptions of Toyota brand as the
outcome of the crisis?
Additional materials: not defined

Topic: human service
Paper instructions:
What is scholarly writing? How does it differ from day-to-day writing and
why is scholarly writing important to someone pursuing an academic degree
and planning to become a professional? As you learn about some of the
elements of scholarly writing and how to write for specific audiences,
you will gain the skills necessary to complete written assignments that
are appropriate in your role as a Walden student in a doctorate program.

In the Week 1 Application Assignments, you gained insight into academic
integrity and plagiarism, and youpracticed paraphrasing. This week, you
will build on your writing skills by applying your new understanding of
the concept of scholarly writing through critiquing a sample of scholarly
writing and providing feedback on ways to make it more effective.

To prepare for this Assignment:

•Read the following Study Notes: “Introduction to Scholarly Writing:
Finding a Scholarly Voice”; “Introduction to Scholarly Writing: Purpose,
Audience, and Evidence”; “Citing a Discussion Posting and Course Study
Notes in APA Style”; and “Citing a Laureate Video in APA Style.”
•Review the media Introduction to Scholarly Writing: Purpose, Audience,
and Evidence.
•Think about articles you have read—in journals or even in the public
press—that violate some of the elements of scholarly writing. What, if
any, effect did the misuses or abuses have on your thoughts about the
information being presented?
•Read the following paragraph and analyze it for the author’s strengths
and weaknesses in terms of scholarly writing, bias, opinion, quality of
evidence, and appropriateness to its target audience:

One of the great breakthroughs in the past 50 years has been the
widespread availability of the personal computer. This powerful learning
tool has revolutionized everything from commerce to education and changed
the very way everyone conducts his or her daily lives. And most notably,
where only a few years ago people wrote about the “digital divide”
between those who could afford computers and those who could not, there
is almost no discussion along these lines any longer. And, in fact, why
would there be? Poor people can now save enough to buy their families a
computer for home and school use. In fact, an article in Business Week in
2001 estimated that more than 80% of all high school students were
“plugged in.”
The Assignment (1–2 pages):

Write an analysis of the strengths and weaknesses of this author’s effort
at scholarly writing; include an assessment of the paragraph in terms of
bias, opinion, quality of evidence, and appropriateness to its target
audience. Be sure your analysis is written in a scholarly voice and uses
your scholarly writing skills.

Support your Application Assignment with specific references to all
resources you used in its preparation. You are asked to provide a
reference list only for those resources not included in the Learning
Resources for this course.