Effects of Implementing a Purposeful Rounding Program on an Emergency Department’s Patient Satisfaction Scores
methodology paper written in future tense on the effects of implementing a purposeful rounding program on an emergency departments patient satisfaction scores. quantitative study where Press ganey scores will be compared pre and post implementation of a purposeful hourly rounding program where the 4 Ps of patient care are focused on. Nurses will receive training on purposeful rounding prior to program implementation. nursing unit director and unit nurse supervisor will monitor staff adhereance to program. Program will be implemented after staff education. Press Ganey Subscales and the HCAHPS Subscales will be compared from prior to program implementation and at 1 month post program implementation.