For Peter Northouse, Introduction to Leadership, Chapter 10, “Handling Conflict”
2. In the “Leadership Snapshot” of Humaira Bachal, Northouse cites this kind of conflict as an example of Content Conflict/Regarding Goals/Substantive Conflict. What other classifications in his categories of different kinds of conflict might also help explain what accounts for the virulent differences in her experience? Why?
4.Using the ideas of Figure 10.3, explain what is meant by the Accommodating approach to handling conflict and give an example of where it would be appropriate. Explain Competing and give an example where that would be appropriate. Explain the difference between Collaborating and Compromising and give an example where Collaborating would be the best approach.