Innovation (phase 2 DB 2) org

You are the newly promoted Manufacturing Coordinator, reporting
directly to the Director of Operations at Universal Products,
International (UPI) a medium sized manufacturer of high-end consumer
electronics components. You have several years of increasing
responsibility in UPI, working your way up from a production team
member to this new position with supervisory responsibilities. You
have spent several years as a member of an Organizational Culture (OC)
team that has reviewed organizational issues. This is a team composed
of volunteers from across the company. This group makes
recommendations for improvements that address employee morale and
safety. Membership on the OC is for two years. Your term expired last
year and you have been looking for ways to continue to contribute to
improving the organizational culture.
You have been taking courses at CTU for the past few years and are
nearing your degree completion. You have studied leadership, finance,
accounting and other business administration courses that provide you
with a working understanding of UPI structure and the core business
competencies of the company. You applied for your new position and
were promoted to help move the organization toward a more
collaborative and participative culture. Your new supervisor is
responsible for all manufacturing related departments. He reports to
the VP of Operations and her area of responsibility is all company
operations. Her peers are the Vice Presidents of Finance, IT, HR,
Marketing, and Supply Chain Management. They all report to the company
The company has grown from 50 employees to over 300 hundred in the
past four years. You have been part of this dramatic growth and have
watched the company struggle with changes in reporting relationships,
additions of new layers of management and adding several new product
lines. UPI is poised for another large growth with the development of
a new electronic component that will make portable video players more
The company is anticipating adding another 150 employees and opening a
new production facility across town on a parcel of land that UPI
recently purchased. This will mean that your department will have
employees in two locations for the first time.
In addition to your regular tasks, your supervisor has asked you to
serve on a project staff team that was formed to work out the changes
that will be necessary as the new plant comes online. Other project
staff will include your peers in other departments. This project team
must be up and ready to make recommendations on changes within the
next 90 days in preparation for how the two plant facilities will
interact. In addition, this team can expect that the directors will
routinely delegate other new projects and initiatives to discuss and
submit recommendations.
You also will maintain your new responsibilities for a staff of 8
employees who coordinate production scheduling and coordinate with the
two HR generalists that are physically located in the operations
department but report to the HR department.
To be successful in this new assignment, you will need to apply what
you know about organizations, their structures, change management, and
how individuals work within organizations.
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