Category: Management

 
Read chapter 7-8-9 and answer one question of each chapter. The questions are below and will also be sent via email
1. Explain the five different networking elements creating a connected world.
2. You need to understand how the Internet works? How does email go from the
Empire State College to Boston University? Or how does a web page go from client
to server back to client?
Go to https://computer.howstuffworks.com/internet-infrastructure.htm for an overview of
how the Internet infrastructure works. There are some great diagrams and easy to
understand explanations. Write what was the most interesting you have learned and what
was the most surprising for you?
3. Research the Internet to find the reasons why people are required to turn off their
cell phones when they are on an airplane.
4. Develop a completely mobile and wireless class for the future. Take into
consideration the following:
 How would lectures be given?
 How would questions be asked and answered?
 How would assignments be given and collected?
 How would group projects be performed?
 How would students separate work and nonwork time?
 How would exams be administered?
 Would this type of class be better or worse than a traditional class?
Chapter 8
5. Describe supply chain management along with its associated benefits and
challenges.
6. Describe customer relationship management along with its associated benefits and
challenges.
Management Information Systems Assignment 3 Renata Kochut
2
7. Organizations can find their most valuable customers through “RFM” – Recency,
Frequency, and Monetary value
 How recently a customer purchased items (Recency)
 How frequently a customer purchased items (Frequency)
 How much a customer spends on each purchase (Monetary Value)
Form a CRM strategy for a new company that provides online tutoring. The strategy should
address how to gain new customers and how to keep existing customers.
Chapter 9
8. Describe the seven phases of the systems development life cycle.
9. Explain project management and identify the primary reasons projects fail.
10. There are many issues and obstacles to outsourcing such as time zone differences
and accents. Research the Internet to find examples of companies that have
experience issues with outsourcing and problems they have.
There is also a great video by Thomas Friedman on his famous book The World is Flat. The
video lasts around 40 minutes.
11. The article below explains how the recession is impacting outsourcing and the top
countries.
Read the article and answer the following questions:
– What impact will outsourcing have on your career path?
– What can you do to compete in an outsourced industry or flat world?
– As a business leader what concerns do you have about outsourcing to these countries
and what can you do to alleviate these concerns?

 
use assessment marking guide to flow with the charter in responding- or how to address the questions looking at those marks. It is below the course description paper but now you are looking at assignment one.

In defining the project you need to do it in three and half or so sentences.

Background of the organisation- 2 good paragraphs.

Expected outcomes: Do five smart objectives. When you get to the milestones…you are repeating the five objectives (Smart) and their due dates. Showing progress through the project-Matrix here. On the financial, i am attaching a separate document. What is in white stays the same…what is in yellow you can change-this is on the section of the financial analysis. The table is already done so you are estimating what is need for the project like initial cost etc etc. If you don’t understand let me know. Lets do distinction. Do in text ref where you feel it is reasonable remember this is a charter. Anyway when you read the assignment one…you will see all the requirements and pay attention to the marking guide. Answer the way the question is asked but read
Detailed marking criteria can be found in the Marking Guides section of this course description with other info which needs to be in the charter e.g risk analysis- what is major and what else…And go to that requirements to be addressed.

The investigation of the service and organisation problems at the Gym in Bristol
The module name is: Meeting Customer Needs. In this essay, I chose to I am aiming to clearly identify about the problem and the solution of the service and organisation. However, this essay also need to have a primary data collection and secondary from the books, journals etc to support the idea and link to the theory of the marketing. I use the theory of the Marketing Mix as background information to support this report. Furthermore, I have done and submitted the presentation previously; -this presentation is the proposal for this essay report. I will send the transcript of what I have presented to you soon with the assignment brief, module handbook, and the draft I have done so far, to get the idea what I am up to. Please edit it as appropriately. Furthermore, for the conclusion, please include the recommendation for the improvement, which should be link to the essay and introduction.

-In the essay please talk about why you choosing this company, and show what you choosing.
– describe the nature of the company.
– describe why you choose the do the interview.
– using marketing mix as a background.
– Do not forget about the operation side.
-Research methods
– you can include anything to support the argument.
– you can talk about the back ground of THE GYM in the introduction; said from my tutor. I will try to get the background information about the gym during the interview. Please help me with the questions.
The company that I have chosen is the gym company called ” THE GYM” in bristol city. For the primary data collection, I chose to do an interview with the manger and the customers. I have written the interview questions for the manager and customers. I will send them to you, please feel free to edit, restructure, adding new questions, etc, to make it look more professional. I also had an interview with 2 customers already, so please have a check and edit as appropriately as well as the interview question for the manager.

Will you be to send me the interview questions after you have edited on Monday the 30th November?

 
Discussion Question (DQ):
Review Case Study 11-1, ‘Not All Teams Are Created Equal’, (attached). Consider how Public Service Works assesses performance. Identify appropriate and inappropriate aspects of the measurement system described.
Excellent answers will be able to raise appropriate critical questions. Weak answers will demonstrate only a partial grasp of what is important in the context of the DQ.
In working out your responses to the Discussion Question, you should choose examples from your own experience or find appropriate cases on the Web that you can discuss. Credit will be given for references you make to relevant examples from real companies\

Essay Assignment – Due Thursday December 3rd 2015 at 12 Noon
“Critically discuss the continued relevance of the Hawthorne studies to 21st Century Management. In developing your argument, please give consideration to the work ofMcAuley et al. (2014),Burnes and Cooke (2013), Roethlisberger (1948), Franke and Kaul (1978) and any other relevant sources you wish to use.”
What is expected of me?
With regard to the above titleand making use of a range of resources please provide a critical discussionof the arguments for and against the continued use of the insights published by the Hawthorne Studies collaborators. Please provide some insight into the epistemological models that your arguments are built on (See Lecture 9 – Organization Theory 2). How might engagement with other models have changed the course of your discussion?
In developing your work you should use a range of sourcesincluding, but not restricted to, the ones in the title. All these works have already been set as lecture and/or workshop readings with the exception of the final one that you should be able to find in the library using the skills you have learned in the information retrieval sessions. It is through your learning from the library session that you will, also, be able to search out other, relevant, material to enhance your argument.
Six Key Points
1. The hand-in deadline is Thursday December 3rd 2015 at 12 noon.
2. The weighting for this essay is 30% of the total course marks.
3. The expected word count for the essay is 1500 – 2000 words excluding bibliography/reference list. Please note that you are expected to include a word count (excluding the bibliography) on the cover sheet of your essay.
4. Please note that the reference style must be Harvard: Author (Date). Footnote referencing styles are not permitted.
5. Standard School of Management rules are that under/over length of 10% is permitted but that any greater deviation may be penalised.
6. Please see your Essay Writing and Referencing Guideand the Handbookfor The Marking Criteria for a full discussion of assignment expectations in the School.

 
The assignment is to check out a company or organization and compare the organization, organizational infrastructure and company’s orientation together with the theoretical discussion in the course. Use written information or the company’s website.

I have chosen FedEx but you can write about another company if it is easier for you.

Special attention should be paid to:

o Company’s organization (what kind of organization exists)
o Connection between environment and the organization
o Connection between technology and the organization
o Company’s Orientation
o Performance

Research questions to keep in mind:

• Explain how the business environment molds the organization.
• Describe the organizational characteristics and assess when they are best suited.
• Compared theories and methods to decision making.
• Explain the life span of companies and internationalization.

The book for the course is Organizational Theory, Design and Change by Gareth R. Jones

The main source for reference should be the book Organizational Theory, Design and Change

Please do not use to many “fancy” words or wording as it is not something I do to much of.

This project involves two parts: an individual student paper and an individual student presentation with a total of 150 possible points.

Part One- Individual Student Paper – 125 points

In this project, individual students will conduct primary research to analyze how managers utilize key elements of organizational behavior concepts such as leadership, decision making, motivation, etc. in their organizations. You may choose any organization and you may choose any leadership role within the organization.

To accomplish this task:
1. Choose an organization
2. Choose a leadership position within the organization
3. Write a 5-7 page paper – introducing the organization and the leader, be sure to cite your sources properly.
4. Create a 3-5 minute presentation

Things to cover in the paper:

Brief history of the organization

Suggestions on what to cover regarding the leadership position:
Personality
• What personality traits does the leader/leadership exhibit? What do you think this manager’s Myers-Briggs personality assessment is? Why? What type of personality assessment do this manager’s employees have?
Motivation
• Which type of motivational theory does this manager use? Why? How? What motivates this manager? What motivates their employees?
Stress
• What sources of stress does this manager have? How is it managed? What sources of stress do this manager’s employees have? How does this manager handle their employee’s stress?
Decision Making
• What types of decisions does this manager usually make? What style of decision making is used? Why? Are employees involved in decision making?
Team Dynamics
• What teams are in this organization? What are their characteristics, size and composition? What are the team’s norms? Is the team cohesive? How does this manager deal with social loafing?
Team Building
• How does the manager build trust in their teams? How does team building occur?

Communication
• What type of communication commonly occurs in this organization? What is the most effective form? Why? What communication barriers commonly exist? What cross cultural and gender issues in communication exist?
Power
• What sources of power are evident in this manager’s organization? How does this manager influence their employees?
Conflict and Negotiation
• What sources of conflict exist in this organization? How is conflict managed?
Leadership
• What type of leadership style does this manager have? Is it effective? Why?

Length and Format:

Part One should be 5-7 pages long plus cover page and reference page, double spaced, Times New Roman 12 point font, with 1 inch margins.

One full page is approximately equal to 300 words. Therefore, this paper should be somewhere between 1,500 and 2,100 words. Provided the paper covers all the requirements of this assignment, there is no penalty for papers longer than 7 pages, or 2,100 words.

This assignment must be submitted as a hard copy and as a Microsoft Word file (attached to an email).

Due Date: Thursday, December 3, 2015

Part Two- Individual Student Presentation – 25 points

This part involves a 3-5 minute individual presentation in which students will present to the class the information detailed in your team paper. Your presentation should be informative and creative. Begin with a brief introduction of the organization, and then detail each of the main topics.

PRESENTATION DATE: Thursday, December 3, 2015
Attendance is mandatory.

Grading of Presentation:
This project will be graded according to the following criteria: 70% content of material presented; 30% presentation style.

Mastering the Art of the Five Minute Presentation
http://sbinformation.about.com/od/marketingsales/a/fiveminuteprese.htm

The five minute presentation is the most challenging of all presentations to create and deliver. The five minute presentation from an audience perspective is more engaging and less boring than a typical sixty minute talk.

Creating a compelling, focused speech with a single message is the ultimate goal of the five minute presentation. Whether you are crafting the five minute presentation for a venture capital pitch, selling a product, or educating an audience — the creation process is the first vital step. But is five minutes enough time?

What Can Be Accomplished in Five Minutes?
Five minutes doesn’t seem like much time to accomplish anything but keep in mind the insight of George Matthew Adams:
• Napoleon wrote that the reason he beat the Austrians was that they did not know the value of five minutes.
• It took Lincoln less than five minutes to deliver his immortal Gettysburg Address.
• In less than five minutes William Jennings Bryan electrified a great political convention with but a single expression that gave him the nomination for the presidency of the United States.

Five Ways to a Successful Five Minute Presentation
Apply these five methods to your five minute presentation for a memorable means to engage your audience.

Dig Deep: Although your material is limited for your five minute presentation, you’ll still need to do enough research to understand your topic and extract the essence of your talk.

Simple Is: Once you have the materials, narrow down your topic to one core concept. As stated by Chip and Dan Heath, authors of Made to Stick: Why Some Ideas Survive and Others Die state, “How do we find the essential core of our ideas? To strip an idea down to its core, we must be masters of exclusion.” It’s all about just one idea.

Practice, Practice: Rehearsal is critical for a short presentation. You have no time to pause or collect your thoughts. To engage your listeners you’ll need to be smooth not bumbling.

Lead With Wow: During a five minutes presentation you have little time to build a case or draw your audience in. The best approach is to lead with a compelling or controversial position. Make them think right of the bat.

Tell a Story: A presentation full of facts, figures and statistics will quickly lose your audience. One stat may be fine to reinforce a point. But if you want to create a memorable presentation tell a story.
A great five minute presentation is more than enough time to get your funding, educate an audience or sell a client as well as a chance for your five minutes of fame.

 
Instructions
Read the following case study:
Holweg, M., Pil K., F. “A Break from the Past: Volvo and its Malcontents” pp. 309-331

Answer the following questions:
1) What were the main design principles affecting process design at Volvo’s Uddevalla plant?
2) What is the relationship between process design at Volvo’s Uddevalla plant and the emergence of customer-oriented and built-to-order approaches to car manufacturing?
3) What were the differences between the Volvo and Ford volume/variety strategies?
4) Which operation strategy should Geely pursue to valorise Volvo’s production
technology and brand and what they could learn from the Fiat experience with the Melfi plant in the 1990s?

Please use Operations Management theory and concepts from the lecture slides (pdf.) provided. In addition to that, please use the relevant articles to the case study that I’ll also will provide.

This essay must be cited using Harvard style referencing.

 
Describing Project Activities

Choose an organization and think about implementing a simple project aimed at automating some aspects of work in the selected organization(my project is: office automation system for a Landry). Some examples of such projects include designing a web site; implementing an office automation system; improving electronic communications, etc. Projects may also be chosen for enhancing and changing existing information systems. Provide background information about the organization for context and briefly describe the major project activities. Use the eight project management activities covered in 543 Session Five as a guideline and try to come up with the following summary information:

1. Project title

2. Major Tasks

3. Task durations

4. Resources to be assigned

5. Schedule of work:

a. Work Breakdown Structure

b. Activities

c. Critical Path Analysis

Use Microsoft Projects to depict information about your project management activities in graphical form using Gantt and PERT charts. You can also include ERD and a summary of proposed steps for requirements gathering, if relevant to your proposed project.

Deliverable:

1. Brief summary of project activities

2. Gantt Chart

3. PERT chart

4. ERD, if applicable

5. Proposed steps for requirements gathering, if applicable.

NOTE: It’s important to use (Microsoft project)

required: 10 pages

 
portfolio that reflects your learning of both theory and practice regarding the Principles of Management and contains a plan for your future development
based upon an analysis of your current strengths and weaknesses.

I will be uploading questionnaires results to reflect on it and what can be learned from it and what to develop in future.

( the assignment brief been uploaded as Powerpoint slides and assure please to use the references provided from journals and others)