1. What total quality management tool would you use to study causation? Please support your argument carefully with facts and well-regarded opinions from research, in addition to personal observations and experiences.
2. What is the difference between a flowchart and a Fishbone diagram?
3. Construct a flowchart to describe your data collection and analysis process for the M&M’s assignment
4. Construct a Fishbone diagram to find the root cause(s) of the most frequent defect found in the M&M’s candies. Ask why five times for at least two of the main causes.
5. Explain how the admission department of a college could use the tools discussed in this assignment to improve the admission process? Please support your arguments with facts.
Write a short paper containing the answers to these questions. Successful reports will include:
> Evidence of research from academia and other reputable sources (Wikipedia is NOT a reliable source).
> References are correctly cited within the body of the paper. APA format is required for in-text citation.
> Examples of personal experience (work, life) that supports the research.
> All references cited correctly at the end of the paper (Reference page). APA format is required for reference pages.
> Use APA style for in text citations and your reference page (double spacing not required).
> Please use reference from the textbook (Please see the attachment).
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