Author: admin

Purpose of this assignment
This unit will provide learners with a comprehensive understanding of contemporary rooms’ division operations management and the importance of

revenue management to operations. The unit examines the role of the rooms division within the management of hospitality operations, the

operational elements that comprise the rooms division and how these are deployed by management to maximise both occupancy and rooms revenue.

Learners will gain understanding of the role of the front office as the “nerve centre” of customer activity with network communication links

within and to other departments. They will also gain understanding of the management of housekeeping services.
Scenario
You are employed as a Room Division Manager (RDM) in Accor Group. One hotel owned by the Group will be undergoing a development project in order

to upgrade it from a 3 star hotel to a 5 star luxury hotel. This hotel is situated in the central London will be renamed: ”Harmony”. The

“Harmony” hotel will have 150 bedrooms (double and twin), 15 luxury suites, executive floor for business clients. It will also have 2

conference rooms, one banqueting hall, one leisure centre, one medical first aid centre, one brunch room, one luxury restaurant, concierge and

front desk. The leisure centre will have own reception.
The Group has forwarded the development project to you and have asked you to create an information pack on how to improve the rooms’ division

department for the “Harmony” hotel. You are also asked to consider the following points when completing the report (Task 1):

Case Study 1: Transforming the Organization

Due Week 5 and worth 175 points

Congratulations! The executives are taking your information system proposal seriously. In fact, they think
it has the potential to transform the way the organization works.

The CIO asked you to read Connelly {2018} to think about what resources you’ll need to get your new

information system up and running. Please also review the five case studies in {Basu 2015. 9. 32-35} so

you can recommend a change management pattern for your company to follow.

Write a memo to the CIO that describes how to implement your information system into the organization.

Please focus on these topics:

1. How much of the implementation work can you handle? What additional resources (people,
information, time, money, etc.) will expedite the process so you don’t end up like Susie Jeffer?

2. Outline a change management strategy: What new equipment and software are necessary? What
training and support will the staff need? How will the staff complete their work during the transition
period? Do you anticipate other areas of resistance?

3. The CIO is very skeptical, so provide evidence that your assessment is accurate and complete. It
can be difficult to admit to personal limitations!

Your memo should be 3-5 pages long.

References:

Basu, K. K. (2015). The Leader’s Role in Managing Change: Five Cases of Technology-Enabled
Business Transformation. Global Business & Organizational Excellence, 34(3), 28-42.
doi:10.1002fjoe.21602.

Connelly, B., Dalton, T., Murphy, D., Rosales, D., Sudlow, D., & Havelka, D- (2016). Too Much of a Good
Thing: User Leadership at TPAC. Information Systems Education Journal, 14(2), 34-42.

 

Objective 2: Use a critical thinking framework to evaluate alternative courses of actions and reach sound decisions in workplace situations.
See the Required business document in a separate attached document.
Analyze the business document below (scroll down), applying all 8 steps of the critical thinking framework model discussed in the US Army Management Staff College AMSC Critical Thinking report (citing Dr. Richard Paul model) at http://www.au.af.mil/au/awc/awcgate/army/critical/roy.htm.

You are using the 8 step method disseminated by Roy Eichhorn, Strategic Systems Department, Army Management Staff College, in the report entitled, DEVELOPING THINKING SKILLS: CRITICAL THINKING AT THE ARMY MANAGEMENT STAFF COLLEGE in section COMPONENTS OF CRITICAL THINKING AT AMSC.
From the ASMC report: ”
THE AMSC PHILOSOPHY ON CRITICAL THINKING […] We are often asked why we go to the effort of trying to teach critical thinking; people already know how to think. The first answer to this question is that yes, we all think, but do we do it well and are we able to evaluate the quality of our thinking? […] Dr. Paul responded to this question with the statement that reflects our philosophy: “We are always thinking, the question is, are we in charge of our thinking, or is our thinking in charge of us?”
The following is one of Dr. Paul’s definitions of critical thinking that summarizes our approach:
• “Critical thinking is the ability to think about one’s thinking in such a way as:
1. to recognize its strengths and weaknesses and, as a result,
2. to recast the thinking in improved form.
Such thinking about one’s thinking involves the ability to identify the basic elements of thought (purpose, question, information, assumption, interpretation, concepts, implications, point of view) and assess those elements using universal intellectual criteria and standards (clarity, accuracy, precision, relevance, depth, breadth, and logicalness).”

Apply all 8 of the AMSC steps.of the critical thinking model to assess the arguments made in the memo. Leaving out discussion of steps will adversely affect your grade. As the final 9th step in the paper, use the content on fallacies in Almossawi, Ali (2013). An Illustrated Book of Bad Arguments – https://bookofbadarguments.com/?view=allpages to identify any fallacies in the memo. Although not necessary for a passing grade, answers to some of the questions may be enhanced by doing additional research.

Remember that your task here is to evaluate the author’s argument as objectively as possible, not to give your own opinions on the issue. Be sure to use the analytical points as set out in the critical thinking report, not your own thoughts on the issue.
The paper should be 7-9 double spaced pages. This number does not include the title page or the reference page(s). All your references should be listed at the end of the paper as required by the APA format. Please be very careful in your papers to use proper grammar, spelling and English language usage. The citations and the reference list in the paper should be formatted in accordance with the APA guidelines, and be sure to include all references where required. NOTE: FOR THIS ASSIGNMENT YOU DO NOT NEED TO INCLUDE AN EXECUTIVE SUMMARY FOR THE PAPER.

 

 

This of this as an opportunity to demonstrate what you know and how well you can synthesize information into a coherent and convincing argument.
Specific evidence & examples are important for context (Who, What, When, Where), use this information in order to get at deeper significance (So What?).
The question are purposely general in order to allow for different arguments, yet you need to develop a specific thesis to guide your essay. You are evaluated base on how well your support your opinion, not on your opinions themselves. Be sure to provide specific historical evidence to support your answer (e.g., name, dates, places, events).
Essay Prompt:
Motivations for Early British Settlement in North American Mainland Colonies
*Why were early English settlers willing to risk everything and cross the Atlantic in search of a new life in North America?
*How did their motives and experiences upon arrival vary?
*Answer these Questions by concerning especially on the settlements that began in the Chesapeake and northeast.

 

Review attached articles will then write 250-word summaries of each of the articles.
Then, explain how each article facilitates your understanding of the role of information technology in the globalization processes.

Finally, discuss how information technology increases or reduces the inequalities that globalization creates between countries or groups of people within countries.

The total expected minimum length is 1,000 words but not more than 1,200 words.

Midterm Project – Fact Sheet on a Criminal Justice Topic of your choosing (50 Points)

Your assignment is to put together a “fact sheet” on the criminal justice topic of your choosing. I highly recommend that you clear the topic

and data source with me prior to completing your assignment. I have included several examples of what a fact sheet should look like on Canvas.

There is also a discussion board on Canvas for student questions and answers regarding this project.

I have included two example templates (see below) for you to see how you could organize your fact sheet. You can use any data source that you

would like as long as it is a credible source. If you have questions about what would or would not be a credible source please ask! For example,

the UCR would be an excellent data source that could cover any number of topics.

Requirements:
 1 Page
 Typed – 12 pt. font (Times New Roman or Cambria), you should have about 2 paragraphs worth of text throughout your fact sheet.
 2 Charts/Graphs or tables – Make sure you use labels, include titles, and make them visually appealing!
 You should have text that gives a 1-2 sentence statement about the importance of the graph or chart you create and include. Think of

this as the “take home point.” What is the important point of your chart/graph?

TOPIC (CLEAR TITLE)
YOUR NAME
(Data source)

TOPIC (CLEAR TITLE)
YOUR NAME
(Data source)

Business Studies
Step One: Is lying on a resume ethical? Why or why not? Use examples. Also be clear whether all forms of lying within the business are unethical? When is lying ethical? When is it not?

 

(100 points)
Instructions: Read the following case study and prepare an argument for the
three questions at the end of this study. Answer to each question should be
approximately 3 pages (12 point font, page margin 1 inch, double spaced).
Grading would be based on development of logical argument as well as writing.
You must research external resources (literature search, web, other publications
etc.) to support your argument. These references should be listed at the end. You
need to name your file as Last name_ First name_Case study (For example I would
name my file as Sharma_Rajesh_Case study) and upload it to the blackboard by
August 16th.Wal-Mart Stores, with 1.3 million employees, is the biggest private employer in the United
States. In 2004, the company also became the defendant in the largest-ever class action lawsuit
charging sex discrimination. According to the original lawsuit, filed by six women, Wal-Mart
systematically denied them the pay levels and promotion opportunities available to its male
employees. A federal judge found that the company’s practices raised the possibility that unfair
treatment was a pattern, justifying a class-action lawsuit and meaning more than a million
female employees could receive damages if Wal-Mart loses the case.
The complaint launching this lawsuit arose when a female assistant manager in California Sam’s
Club discovered that a male assistant manager was earning $10,000 more per year than she
was. The woman, Stephanie Odle, inquired and was told the reason for her male co-worker’s
higher pay: He had a wife and children to support. Odle received a raise but only after
submitting a household budget, and even with the raise, her pay remained below that of her
male colleague. Odle claims she was later fired for complaining and she took her case to Equal
Employment Opportunity Commission. Eventually her complaint was combined with that of
other female Wal-Mart employees.
The plaintiffs in the lawsuit use numbers to make their case. They point out that two-third of
Wal-Mart’s hourly employees are women, yet slightly one-third of its managers are women.
Among the top managers of Wal-Mart’s stores, only 14 percent are Women. In addition,
according to lawsuit, female Wal-Mart employees in hourly jobs earn 5 -15 percent less than
men holding the same job.In its defense, Wal-Mart points out that most employment decisions are not made at its
headquarters but within each store. As a result, the company cannot be engaged in a pattern of
discrimination. Also, Wal-Mart says the pay gap does not exist in 90 percent of its stores. With
regard to the low proportion of women in management ranks the company says the cause is
that a low proportion of women apply for promotions. The company also noted that it expects
managers to move more frequently; presumably, female employees are less likely than men to
accept this career requirement.
Some recent changes at Wal-Mart could make treatment of employees more evenhanded. The
company hired a director of diversity, restructured pay scales and contracted with consultants
to rewrite job descriptions. Executives’ bonuses are partly based on meeting diversity-related
goals. A new electronic system enables employees throughout the company to apply for
management training. Until a few-years ago, only hourly jobs – not management jobs – were
posted within stores; most retailers post all job openings as a way to show the fairness of their
promotion practices. Christine Kwapnoski, one of the parties to the lawsuit, complained that
she wanted to become the supervisor, but the Sam’s Club where she worked lacked an
application process, so she had to rely on word of mouth. According to Kwapnoski, her male coworkers spent more time socializing with management, so they

had better access to
promotions. (She also said she was told that if she wanted a promotion, she should “doll up.”)
If Wal-Mart works with the government to settle the case, it is likely to make further changes.
Some companies that have settled similar lawsuits have agreed to accept a court appointed
monitor to supervise the company’s employment practices. Another common result ofdiscrimination settlements is for the employer to establish objective

criteria for measuring
employees’ performance.
1. Wal-Mart’s vision is to achieve superior customer service and low prices by applying
three basic beliefs of founder Sam Walton: “respect for the individual, service to our
customers, and strive for excellence.” How might workforce diversity help a company
fulfill this vision? How might diversity make this vision more challenging to achieve?
Based on the information given in this case, how well do you think Wal-Mart has fulfilled
its vision?
2. Defenders of Wal-Mart point out that a company with more than a million employees
cannot be expected to ensure that every single person is treated fairly; it has to trust
lower-level managers to do the right thing. What general requirements does this
viewpoint place on store managers and department supervisors?
3. Prepare an argument supporting either the female employees’ charges or Wal-Mart‘s
defense. Look up recent news stories about the case, and see if they contain additional
facts you can use to support your argument.

 

 

Step 1: Select a topic not specifically discussed in class from the Unique Ethical Issues from weeks 3, 5, 7.
Step 2: Write a brief one-to-two page paper that introduces the unique ethical issue that will be researched and identify the ethical dilemma

that will be discussed.
Step 3: Provide 10 scholarly or credible resources that you will use in the paper as supporting documentation. Three of the resources will come

from the class readings. (I just need to list the sources on this paper at least about 5)
Note: Once the instructor has provided approval, you will thoroughly research on the topic.
Third person writing is required. Third person means that there are no words such as “I, me, my, we, or us” (first person writing), nor is there

use of “you or your” (second person writing). If uncertain how to write in the third person, view this link:

http://www.quickanddirtytips.com/education/grammar/first-second-and-third-person.
Contractions are not used in business writing, so you are expected NOT to use contractions in writing this assignment.

The expectation is that you provide a robust use of the course readings. No other books besides the course eBook can be used. When using a

source document, the expectation is that the information is cited and referenced with a page or paragraph number.

Class Reading

http://bostonreview.net/books-ideas/scheuerman-snowden-greenwald-harding-sagar
http://www.ccic.ca/resources/archives_coe_ethical_decision_making_basics_e.php

 

Philosophy

(1) Pick a social, political, or moral issue that you are interested in, and spend a page laying out the problem. Some examples are: animal rights, environmentalism, euthanasia, immigration reform, assisted suicide, bioethics, etc. The only topic you cannot write on is death penalty or abortion, since those were the topics for response papers 4 and 5

(2) Once you have laid out the problem, take a side and defend it (very much as in response papers 4 and 5). Develop a well constructed thesis, and then argue in defense of that thesis. Your arguments need to be original, and should not simply reconstruct the arguments of others. For example, if you write about gun control, you should not say things like “guns don’t kill people, people kill people”, as this has already been said by dozens of others. Or, you should avoid recourse to the second amendment or personal safety. If you wrote about gun control, I am looking for original arguments, not the arguments of others. This applies to whatever topic you choose to write about. It is fine to discuss the existing debate, but I want you to develop your own arguments for your chosen thesis. You need to provide 3 arguments in defense of your thesis.

Should be 3-4 full pages, Times New Roman, Double Spaced, 12 Point Font. You do NOT need any secondary sources for this paper.