Negative Letter Practice, M-Global Context: Explanation of Project Delay
You work for M-Global’s Boston office. As project manager for the construction of a small strip shopping center, you have had delays about
halfway through the project because of bad weather. Even worse, the forecast is for another week of heavy rain. Yesterday, just when you
thought nothing else could go wrong, you discovered that your concrete supplier, Atlas Concrete, has a truck drivers’ strike in progress.
Because you still need half the concrete for the project, you have started searching for another supplier.
Your client, an investor/developer named Tanya Lee, located in a city about 200 miles away, probably will be upset by any delays in
construction, whether or not they are within your control. Write her a letter in which you explain weather and concrete problems. Try to ease
her concern, especially because you want additional jobs from her in the future.
