Write a letter of complaint. Follow the rules for a formal letter, and use the full-block style. The complaint may be about anything you wish (such as

malfunctioning equipment, poor building maintenance, or disruptive noises from a nearby business). You can base your letter on a true experience, or

you can make up all
the details you need.

Please note that a form letter or a template cannot be used in constructing your response to question 2. When a form letter or template is used, you

are giving little to
no thought to wording or formatting, and you are not actually creating your own
complaint; you are simply filling in the blanks of someone else’s work. For this reason,
a grade of 1% will be issued if a form letter or template is used