Author: admin

 

Please write two body paragraphs without introduction or abstract on occupational therapy Imagine you work on an inpatient orthopedic unit and have 2 patients with total hip replacements, both are 55yo males who are married with no children. One is Cantonese, another is Caucasian.

•How might these cultural difference effect how you communicate with them?
•How could you make sure you are prepared to enter this situation?
•Have you ever had to deal with this before?

 

Health services continue to affect the gross domestic product, and this dramatic transformation has great demands on each dollar spent to deliver patient-centered products. Health care marketing must be repeatedly applied and practiced strategically to include environmental dimensions, such as technology, socioeconomics, competition, and regulatory.

That being said, in today’s global economy, investors and potential entrepreneurs must tap into the so-called “unexplored” market. In this aspect, health care establishments must utilize marketing, advertising, as well as sales strategies when pursuing new customers (e.g., suppose a health care investor wanted to build a small hospital in a rural community); this would entail exploration and logistical experimentation to determine who will patronize the facility. In an impoverished neighborhood, the feasibility of having lucrative profits may see diminishing returns, and so the venture may be not worth the effort. Also, suppose that the potential investor wants to sell mosquito deterrents (e.g., bedside netting in malaria-infested regions of Asia or Africa); then it would be wise to investigate the number of beds that are actually in the village, and who would be willing to purchase them. These activities take into account the investor portfolio, as well as the feasibility of marketing and selling the product. Such exploration also examines competitors, cultural differences, and—most important—identification of the customer.

Identify a local health care establishment (e.g., hospital, rehabilitation center, emergency medical center) and determine its product development practices. Utilize concepts from previous weeks to substantiate information, as needed. You may develop the discussion based on the ideas presented here, but feel free to inject any salient marketing strategy that you believe might support your presentation.

Write a three to four (3-4) page paper in which you:

1.Justify the purpose of the selected health care establishments’ product(s) / service (s) and their associated life cycle(s)..

2.Suggest one (1) strategy to improve the marketing mix of the selected health care establishment. Support your strategy by highlighting one (1) benefit of (1) portfolio analysis and providing two (2) examples that display differential advantages..

3.Assess the importance of technology in providing patients with clear and accessible information about health care organizations and the product(s) / service(s) that they provide..

4.Outline a survey to capture patients’ expectations regarding the delivery and / or accessibility of product(s) / service(s) identified..

5.Use at least three (3) quality academic resources. Note: Wikipedia and other Websites do not qualify as academic resources. .

Your assignment must follow these formatting requirements:

•Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions..

•Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length..

The specific course learning outcomes associated with this assignment are:

•Analyze how products evolve through the four stages of the product life cycle..

•Determine the appropriate product succession planning efforts of health care services..

•Examine the marketing research process and market segmentation strategies in the health care industry..

•Evaluate marketing research tools involved in the marketing process..

•Use technology and information resources to research issues in health services strategic marketing..

•Write clearly and concisely about health services strategic marketing using proper writing mechanics..

 

Sports
write a 250-word essay response.
Search online for “free medline.” You will probably find several websites that offer this feature. Search for research abstracts on “cancer and exercise.” Review at least six abstracts (articles no more than five years old). Based on the conclusions of these studies, how beneficial is regular exercise for cancer patients? How would you market your services to clients that have cancer? Be sure to cite your work.

 

Essay proposal for the research question in the paper instructions

Questions around immigration frequently centre on how many immigrants to admit and what
the balance should be between different categories – economic, family and humanitarian. To what
extent should Canadian immigration policy be tied the needs of the economy?

Length: One page single spaced, 12 pt format
Worth: 5%
Purpose:
This assignment is designed to allow students to investigate some contemporary aspects
and debates about Canadian political life. The proposal gives student an opportunity to
get a head start on their essay and received early feedback from a tutor. The proposal and
essay are an opportunity for students to work on enhancing the skills required in
developing a convincing written argument.
Task:
• Select one essay question from the list of ten questions
• Write a draft working thesis
• Outline two key claims to support your thesis and structure your paper
• Your proposal must also include an annotated bibliography of two scholarly
sources**. Each entry must include: (a) complete bibliographic details (b) topic
of source (c) purpose/thesis and (d) why is this particular source important or
relevant to your proposed topic.
*Note your research essay must be based on the question outlined in your essay proposal.
Choose carefully.
**For the purposes of this assignment scholarly sources include journal articles in
scholarly journals, chapters in edited volumes and single monographs. A good starting
point is to review the “Further Reading” section at the end of each relevant chapter in Critical
Concepts

Give a 5 minute speech presentation about a fundraiser called “one hope” an organization dedicated to helping and inspiring Latino students of low-income or parents who struggle with the English language. The speech objectives is to be emotional and deep.
The main points to include are
– the organization was there for me when my father passed away and the leader picked my brother and I from the airport coming from Los Angeles and that day I did not realize this man would give me the essentials needed for life and school..he remsembled a father figure. I attended the program since the beginning of third grade- till present everyday after school and each day I grew as a person at the same learning Christian values.
-gain and met friendships with the other individuals who I still maintains close relationship with.
-without this program I would not be able to the first-generation Latino I am today.
– this program helped me get the confidence to overcome a severe stuttering.
-this program’s mission is important as it provides the tools and building authentic life-lasting relationship the same way it has done for me.

 

Believing and Achieving
Read the article “Believing and Achieving”. Answer the following questions.

1. Who is responsible for student achievement? Why? Do you agree?

2. Differentiate intended curriculum, enacted curriculum, attained curriculum.

3. Differentiate Darwin School, Pontius Pilate School, and Henry Higgins School.

4. What is Brittingham’s leadership style?

5. Describe teacher efficacy.

6. What does research say about teacher efficacy?

7. How do leaders promote teacher efficacy?

 

 

Managerial Accounting
When answering the questions, the work that you submit for grading must be your work. Any plagiarism will result in a grade of zero for the exam. If you have questions, please consult with the instructor. The evaluation of the work,especially the qualitative questions depends on the organization of the material and the depth of the answers. The quantitative questions should show the computations/process not just an answer.

 

1. In the context of this course, you will be asked to address the issues/questions below for 3M Company (MMM). When addressing the issues/questions, be sure to do so in the context of this course and 3M. Your primary sources of information will come from the 3M website, in particular “Investor Relations” and the “2016 Annual Report.” Also, look at the web pages for 3M on Yahoo! Finance and/or Morningstar.com. Be sure to discuss fully with definitions and examples.

(8 pts) a) Discuss the critical success factors and whether or not you believe that
3M shows evidence of success for these factors.
(2 pts) b) Discuss 3M in the context of the Theory of Constraints.
(10 pts) c) From the material reviewed, explain whether 3M shows
evidence in its operations/results of the perspectives of the balanced scorecard.
(6 pts) d) Discuss which of the activities of the value chain are most important to
3M.
(2 pts) e) Discuss the concept of customer delivered value in the context of
3M.
(4 pts) f) Discuss the cost of controlling quality and the cost of failing to control
quality in the context of 3M.

 

(7 pts.) 2. Go to YouTube and view two video clips: 1) Robotic Process Automation driving cost simplification and reducing time (2 minutes and 52 seconds) and 2) Robotic Process Automatopn (RPA). The next productivity revolution (1 minute and 24 seconds).
After watching these videos, discuss what you believe are the most important points, in terms of the critical success factors, balanced scorecard, and the value chain, as we discussed in class.

 

 

(6 pts) 3. For any one brand of Darden Restaurants, identify one example of each of the following:
• Variable cost
• Fixed cost
• Product cost
• Period cost
• Direct cost
• Indirect cost

 

(9 pts) 4. Mormont Industries makes an electronic component in two departments, Machining and Assembly. The capacity per month is 40,000 units in the Machining Department and 30,000 units in the Assembly Department. The only variable cost of the product is direct material of $200 per unit. All direct material cost is incurred in the Machining Department. All other costs of operating the two departments are fixed costs. Mormont can sell as many units of this electronic component as it produces at a selling price of $500 per unit.
The president of the company has asked you to evaluate three proposals. After your evaluation, the president would like a recommendation as to which proposal should be accepted.
Proposal “A” – Spend $400,000 in additional fixed costs for the Assembly Department. This would increase the capacity in the Assembly Department by 5,000 units
Proposal “B – Spend $1,000,000 in additional fixed costs for the Machining Department that will reduce the direct material cost per unit from $200 to $190.
Proposal “C” – Spend $800,000 per month on additional personnel in the Machining Department to increase the capacity in that department by 10,000 units.

 

 

 

 

(9 pts) 5. McGuiness Company produces two beers, Light and Stout, with the following characteristics:
LightStout
Selling price per case $50 $75
Variable cost per case $40$50
Expected sales (cases) 20,000 5,000

Total fixed costs for the company are $250,000.

Required:
a) What is the anticipated level of operating income for the expected sales volume?
b) Assuming the product mix would be the same at the break-even point, compute the break-even point in revenues for each of the products.
c) Discuss the accuracy of these calculations with regard to planning. What types of occurrences could affect the accuracy of the calculations? What assumptions must be made to use the calculations in planning and decision-making?

(10 pts) 6. In planning its operations for next year, Zia Corporation has forecast sales of $3,000,000 on a unit volume of 30,000. Zia Corporation prepared the following estimated costs and expenses:

Variable Fixed

Direct materials $ 800,000
Direct labor 700,000
Factory overhead 300,000 $450,000
Selling expense 120,000 180,000
General admin expense 30,000 70,000
$1,950,000 $ 700,000
Zia has a tax rate of 35 percent.
Required:
a) Compute the projected net income based on the above information.
b) What would be the amount of sales dollars at the break-even point?
c) How many units would need to be sold to achieve a net income $500,000?
d) If Zia believes that it can only sell at most the 30,000 units, what should Zia consider in order to achieve the net income of $500,000?

 

(12 pts) 7. The following data appeared in DepotCompany’s records on December 31, 2016:

Direct materials inventory, December 31………… $ 50,000
Direct materials purchased during the year………….. 250,000
Finished goods inventory, December 31…………. 60,000
Indirect labor……………………………………… 15,000
Direct labor……………………………………….. 300,000
Plant heat, light and power……………………….. 20,000
Plant and equipment……………………………… 400,000
Building depreciation (3/4 is for manufacturing)… 60,000
Administrative salaries………………………….. 50,000
Miscellaneous factory cost……………………… 16,000
Accounts payable……………………………….. 100,000
Marketing cost………………………………….. 30,000
Maintenance on factory machines…………………7,000
Insurance (4/5 is for manufacturing)…………… 15,000
Distribution costs……………………………….. 3,000
Retained earnings……………………………….. 300,000
Taxes on manufacturing property………………. 8,000
Legal fees on customer complaint……………… 6,000
Direct materialsinventory, January 1…………… 40,000
Work in process inventory, December 31………15,000

On January 1, at the beginning of 2016, the Finished Goods Inventory account had a balance of $40,000, and the Work in Process Inventory account had a balance of $17,000. Sales revenue during the year was $1,200,000.

Required:
a) Determine the cost of goods manufactured, the gross profit, and operating income.
b) Explain the difference between total manufacturing costs and cost of goods manufactured.

 

(15 pts) 8. Surfs Up manufactures surfboards. The company produces two different models of boards, the small kahuna and the big kahuna. Data regarding the two products follow:

PRODUCT DIRECT LABOR ANNUAL TOTAL DIRECT
HOURS PER UNIT PRODUCTION LABOR HOURS
Big 1.875 8,000 Boards 15,000
Small .875 40,000 Boards 35,000

 

Additional information about Surfs Up:

The big board requires $75 in direct materials per unit while the small board requires $40. The direct labor rate for the company is $18 per hour. The company has always used direct labor hours as the activity base for applying overhead to product. Manufacturing overhead is estimated to be $675,000 per year. The big board is more complex to manufacture than the small board because it requires more machine time.

Because of the big board’s requirement for the additional machine work, the company controller, Tim Guglielmo, is considering the use of activity-based costing to apply overhead to product. Tim has identified three separate activity centers in the manufacture of the boards.

 

ACTIVITY COST TRACEABLE ANNUAL TRANSACTIONS
CENTER DRIVER COSTS TOTAL BIG SMALL
Machine Number of
setups setups $100,000 225 100 125

Special design Design $225,000 1,000 900 100
Hours

Machining Machine $350,000 11,000 10,000 1,000
hours

Production Direct
labor hours $900,000 50,000 15,000 35,000

Required:
a) Determine the unit cost for the big board and the small board using a traditional costing system.
b) Determine the unit cost for the big board and the small board using activity-based costing.
c) Determine what the unit-selling price of the big board and the small board would have to be if Surf Up desired a gross profit of 50% and they used a traditional costing system.
d) Determine what the unit-selling price of the big board and the small board would have to be if Surfs Up desired a gross profit of 50% and they used activity-based costing.
e) Explain which selling price you believe to be more appropriate; those from the traditional costing system or those from activity based costing.

 

 

 

Submission Instructions:
This assignment is to be submitted electronically using Blackboard
1. This assignment must be submitted electronically 2. To submit electronically you must upload your work to the e-submission area within the Blackboard module concerned. Click Submit> Browse (find the correct file to upload) Upload> Submit
3. You can resubmit your work as many times as you like until the deadline. If you choose to resubmit, your earlier submission will be replaced, and you will NOT receive an Originality Report until 24 hours from when the submission was made.
4. You will receive a digital receipt as proof of submission. This will be sent to your Bucks e-mail address; please keep this for reference.
5. You are reminded of the University’s regulations on cheating, plagiarism and self plagiarism. In submitting your assignment you are acknowledging that you have read and understood these regulations.
6. Late submission within 10 working days of the deadline will result in the mark being capped at a maximum of 40%. Beyond this time the work will not be marked.
7. You are reminded that it is your responsibility to keep an electronic copy of your assignment for future reference.
Instructions to Students:
1. This is a 2000 words assignment. The word count can be +/- of 10%. Please use the following format for your front sheet: – Student’s cohort and ID number – SpLD sticker if applicable – Module code ( NA711) and name ( Essential Nursing Skills Adult) – The actual word count (excluding the front sheet, reference list and appendix, if any) – Submission date and Module leader name – Assignment title
2. This assignment should be presented in an academic essay format, with a clear introduction, body, conclusion, and use an appropriate formal academic style and avoiding contractions (e.g., don’t, won’t, etc.), informal or spoken forms of language. Do not include headings and sub-headings. As this assignment is a reflective piece of work it can be written in the first person.
3. Ensure that you use the Harvard system of referencing. The University Referencing and cite them right guidelines are available in the Learning Development Unit Blackboard shell.
4. Please ensure that you abide to the University Confidentiality policy by not identify any individual or organisation in your assignment. If need you can refer to the organisation/placement in general terms, e.g., an NHS Trust. A penalty will be applied if you do not adhere to the University Confidentiality policy. This policy can be found in the PGDip organisational Blackboard shell.

This assignment tests the following Learning Outcomes for the module:
1. Apply knowledge and a critical understanding of bio-psychosocial aspect of health (e.g. anatomy, physiology, pathophysiology, pharmacology, psychosocial) in the assessment of an individual adult patient.
2. Demonstrate the ability to safely deliver essential nursing skills based on a critical understanding of the underpinning theory.
3. Demonstrate initiative, problem solving approaches and effective communication when caring for an adult patient.
4. Integrate knowledge and skills as required by the ESC in the practice setting and uphold professional values stipulated by the NMC Code (2015)
The Assignment Task: Summative Assignment Coursework
1. Reflective essay on a nursing skill applied to a clinical scenario. The student is expected to complete a REFLECTIVE ESSAY, which is based on an experience from practice with a patient. You are expected to select a reflective model, to justify why you are using this model and to follow the stages of this model to develop your assignment. As it is reflective in nature, you can use “I”. This assignment requires you to examine the learning you have developed over this first Stage of the theory and practice semester. The aim of this assignment is for you to understand and apply a particular nursing skill, pathophysiology and/or psychosocial knowledge, to the care of a patient you have been looking after, while out on clinical practice. Give a brief profile of the patient, with their past history and a brief description of their current problems for the admission. You must maintain confidentiality of the patient, staff and Trust. Discuss in-depth the pathophysiology and further relate to the particular nursing skill that you have applied in taking care of this patient. You should discuss the rationale for the chosen nursing skill and some evaluation of its effectiveness towards the patient conditions. Support your analysis with current evidences. You must generate independent perspective within your discussion. Reflect upon how your understanding has developed and how you have transferred this into your practice during this first placement. Your practice mentor, Link Lecturer or your Module Leader/Skills Lecturer will be a useful resource for guidance on your essay. Your reflection must consist your knowledge, thoughts and feelings of taking care of your patient, the application of the nursing skill in the practice environment and how this experience will contribute to your personal and professional development. To organise your reflection you will need to choose a reflective model e.g. Driscoll, Johns or Gibbs. Please include a copy of your chosen reflection model in your appendix. The assignment should follow the principles of the chosen model and demonstrate some understanding of the model and process of reflection. It should NOT however analyse the model of reflection in significant depth. As this is a level 7 assignment, you are expected to be analytical, as such you are expected to use appropriate references (from good current and professional sources).
Assessment Criteria:
It will be marked according to the level 7 (insert level e.g. 6 or 7) university marking grid. A copy of the marking grid can be found in the Assignment Folder in the Blackboard shell Resubmission Information: 1. Your mark for this piece of course work will be confirmed at the Assessment Board. If you are given a resubmission opportunity you will be given a date by the Assessment Board to resubmit your work. The provisional referral submission dates are: 1 st referral submission date: 8/5/2018, 2nd referral submission date: 21/8/18. Please note that these dates will be confirmed by assessment board and will be announced within the ‘Assessment Board’ folder within the Blackboard Organisation shell. 2. You are strongly advised to seek referral support from the module team.

 

GROUP ASSIGNMENT

For this assignment you are required to review the following company case study, then analyze it based on the listed organizational behaviour categories. More instructions are found at the end of the case.

“Imagine a retailer with service so good its customers wish it would start up an airline. It might sound like a marketing fantasy, but this scenario is reality for Zappos.com.” Headquartered in Henderson, Nevada, Zappos (a word play on zapatos, the Spanish word for shoes)is an “e-commerce ‘service provider’ of shoes, apparel, handbags, accessories and more, representing about a thousand brands. Zappos gets rave reviews for “its fast, free shipping90% of orders arrive the next business dayand a 365-day return policy that allows footwear fans to order a bunch of shoes, try them on and return those that don’t suit or fit. Three-quarters of sales are from repeat customers.” Hsieh views “customers as human beings, not just ‘consumers,’ and so makes customer service the defining feature of the brand.”

Zappos doesn’t do anything quite the way other companies do. For instance, the company’s headquarters, which is located in a nondescript office park, is quite modest on the outside. But inside is a different story! “There are the outlandish decorations adorning walls and cubicles, including jungle creepers that hang from the ceiling and a menagerie of toy monkeys and other creatures. There are the boisterous employees, some of whom rattle cowbells, shake pompoms and bellow greetings as visitors pass their desks.

Tony Hsieh and his team have focused their efforts on creating a distinctive culture at Zappos. This distinctive culture is built upon a foundation of ten core values that all Zapponians—the name that Zappos personnel give themselves—follow in their work lives. These values are as follows:
• deliver WOW through service;
• embrace and drive change;
• create fun and a little weirdness;
• be adventurous, creative, and open-minded;
• pursue growth and learning;
• build open and honest relationships with communication;
• build a positive team and family spirit;
• do more with less;
• be passionate and determined; and
• be humble.

Hsieh believes that the success of Zappos is a direct reflection of the culture he has built and nourished. “A fun-loving, change-embracing culture drives the Zappos engine. Zappos has consistently been on Fortune magazine’s list of “The 100 Best companies to Work For,” So, why do Zappos employees (known as Zapponians) think that it is a great place to work? Why do they love the company?

Developing and maintaining the Zappos culture starts with the hiring process. Interviews of prospective employees are not ordinary. They are sometimes conducted in a speed-dating format, in which applicants talk with five or six managers in fast-paced five-minute dialogues. If the applicant survives this initial round of conversations, then more traditional interviews are conducted to assess the candidate’s technical abilities in the specific area in which they desire to work. Finally, the applicants are interviewed by human resources professionals to ascertain whether they will fit into the Zappos culture.The Zappos HR team uses offbeat, cartoony applications and wacky interview questions to screen for creativity and individuality while filtering out egomaniacs and wallflowers.” Regardless of the position, everyone hired at Zappos attends a four-week training program that includes discussion of the company’s history, culture, and philosophy. They also undertake a two-week stint in the call centre, to get to know customers, and spend one week in the company’s distribution centre in Kentucky. Exposing everyone to the same training process serves to get everyone on the same page. One major aim of the whole training process is to weed out half-hearted new hires. Hsieh says, “[w]e do our best to hire positive people and put them in an environment where the positive thinking is reinforced.”

Culture building continues after the hiring and training process is over. In fact, it is an important ingredient of everyone’s job. “[A] passion for having fun is the unwritten requirement in everyone’s job description.”Zappos “bases half of an employee’s performance review on how well he/she has lived up to the company’s values.”

Zappos gives its employees plenty of freedom to do their jobs. For example, employees in the call centre are told to do whatever they think is necessary to solve a customer’s problems—and they don’t have to get a manager’s approval to do it. With this level of freedom, one employee observes, “You have as much power to help a customer as Tony [Hsieh, Zappos CEO] does himself.”

Compensation practices also differentiate Zappos. “Most employees are hourly, and you won’t get rich on a call centre salary.”“Zappos pays salaries that are often below market rates the average hourly worker makes just over $23,000 a year.” Zappos covers 100 percent of employees’ health care costs and offers free food to its employees, but it’s nothing special—essentially, little more than a pile of cold cuts set up in a small cafeteria.And Tony Hsieh, though he owns a significant chunk of Zappos, only takes a salary of $36,000 a year.

All employees are encouraged to spend time together outside of work. This includes CEO Hsieh as well. Zappos managers are required to spend 10 to 20 percent of their time goofing off with the associates they manage. After managers have spent time goofing off with their team members, they invariably tell Hsieh that the time has improved communication, generated greater trust, and fostered budding friendships within the team and they report an efficiency increase in the range of 20 to 100 percent.

As the CEO of Zappos, Hsieh is as unique as the organizational culture that he has fostered. “What most of Hsieh’s admirers—and even some Zappos employees—don’t know is that this openness doesn’t come naturally. Hsieh has been exceptionally shy all his life and finds meeting strangers exhausting. Still he has become an accomplished public speaker, giving many talks without notes.
.
Technology supports that culture and the work of all Zappos employees in delivering great customer service. A prime example of the role that technology plays is provided by the use of social networking communication sites and the company’s distribution centre (DC).

“Hsieh has embraced an ethos of transparency, using social networking tools such as Facebook, Twitter and blogging to share information, both good and bad, with employees, customers and anyone else interested in Zappos.” The goal is to respond to customer comments and form personal connections with their Twitter followers, as well as with friends on Facebook, where employees post blogs and videos. For employees who are not Twitter users, Zappos offers classes to help them become familiar with the communications application.

The frequent and transparent communication applies to bad news as well as good news. Like many companies, Zappos was hit by the recession that started in late 2007. The Zappos management team decided to lay off 124 employees, approximately 8 percent of its workforce. CEO Tony Hsieh wanted to inform employees quickly so as to help alleviate the inevitable stress the layoffs would cause. “He announced the move in an e-mail, on his blog, and with Twitter.”

A recent technological change at the DC was the installation of 72 Kiva robots at a cost of $5 million. The Kiva “bots” pack 12 percent of the shipped items at the DC, and the results have been tremendous. “The labor costs are 50%, and electrically it’s only using half as much power as our old system.”The Kiva “bot” system allows the Zappos DC to ship a pair of shoes in as little as eight minutes.

Another important aspect of life as a Zappos employee is personal growth. Zappos maintains a small library that contains multiple copies of business and self-help books. Employees are urged to take—not borrow—whatever appeals to them. The availability of these books is intended to help employees grow along with the company. However, the fun-loving nature and a personal commitment to remain humble never obstruct Hsieh’s business acumen or his dedicated work ethic.

Review the Zappos Case Scenario in depth and address the required five (5) topics listed below in your paper. Marks are allocated for thoroughness of coverage of the topics and their analysis-linkages to appropriate OB theories and concepts from the course and external sources. It is not enough to just describe the happenings at Zappos. Analysis should include the effectiveness of the current approach for each of the five topics as well as recommendations for improvement in each. Use each topic as a heading in your paper.
The required five (5) topics to be analyzed, are:
1. Job Design& teamwork – Use of job design principles to impact employee motivation and employee engagement – use the job characteristics model to discuss this.
2. Organizational Culture – What type of culture does Zappos display? How does Zapposmaintain the organizational culture that it has developed? Ensure you discuss the stories, rituals, material symbols, hiring, training and performance appraisal processes. Do you think activities outside of work—like goofing off with managers and co-workers—are useful ways to promote culture and teamwork? Why or why not?
3. Organizational Change – Discuss either the need to lay-off employees or the Kiva bot robots as it relates to change. What were the change forces driving these changes at Zappos? How did this impact the labour force at Zappos? How might have the company helped the employees overcome their potential resistance to change. Finally, regardless of your change choice, what is your opinion on Tony Hsieh’s decision to email employees that lay-offs were occurring? Is this an effective form of communication in this situation? Why or why not?
4. Leadership Style -How would you describe Tony Hsieh’s approach to leadership? What personality traits does he display? Make sure you discuss extraversion and introversion and how Tony displays both tendencies.
5. Power, and Influence (The types and use of leadership power to influence employee behaviour).

Finally, provide a summary to your paper by answering the following question:
Zappos is viewed by many as a great place to work. Do you agree with this viewpoint? Why or why not?
Your thorough answers to each section are worth up to 2% each for an overall total of 10%. However, marks will be deducted for spelling and/or grammar errors. As well, you need to include at least two references, using APA or MLA style, at the end of your paper.

During the module you have taken part in an on-line auction and produced a
presentation showing your bidding strategy. From the final session you know
whether you were successful or not.

i. Explain your group’s bidding strategy for the e-auction, and discuss why this
resulted in you winning or losing the business. （finally, we win this bidding game, because we are willing to reduce our price.)

ii. Following your participation in the e-auction, and the learning points of your
customer’s de-brief, identify and discuss the advantages and disadvantages as a supplier when using e-auctions