Providing an overview of the business environment of China suitable for the orientation of British expatriate managers…….

Providing an overview of the business environment of China suitable for the orientation of British expatriate managers…….

Table of Contents

3 1.0 Introduction
3 1.1 China’s Business Environment Analysis
3 1.2 Business/Market Analysis
4 1.3 Legal Environment
5 1.4 Political Environment
5 1.5 Social Cultural Environment
8 1.6 Conclusion

China’s Business Environment

1.0 Introduction
With the onset of globalization, it has become imperative for businesses to seek new markets for commercial transactions and alternative investments. Companies that have existed within a country or within a certain jurisdiction have had to deal with market saturation due to entry of new businesses into the already complex UK business environment. While some companies have been busy merging with their competitors, other companies have chosen a different route; that of seeking foreign markets through company expansions (Douglas & Craig, 2011). It is on the second premise that Pasta & Pasta rely upon. Having conquered the British market, it’s paramount to try conquering other markets to expand the international outlook as well as capitalize on the profits.
However, entry into a new market may not seem easy, there are a lot factors to be considered to guarantee successful entry into a foreign market. This paper is going to look into the business environment in China so that Pasta & Pasta can make informed choices before entering the market. In particular, the paper is going to look into the business environment, legal environment, political environment, the values and norms of the country as well as considering the Hofstede’s model of cultural dimension. At the end of the paper the British expatriate managers would be able to anticipate the type of environment they are to encounter in China.

1.1China’s Business Environment Analysis
1.2 Business/Market Analysis
China has posited positive growth rate in the last few years and this has attracted investors to the country. With a growth rate of 10% every year, the market in China has proved extremely viable for foreign investment. Pasta & Pasta Company could benefit from this growth rate and hence expand the company’s portfolio. The Chinese population is a factor to consider because they provide ready market for the countries goods and services. The Chinese market was ranked fourth prior to 2008 and it is expected to grow and topple Germany from the third spot if the current economy growth persists. It can confidently be construed that its (China’s) economy is the most promising market because of its posited economic growth. However, when investing in China one has to understand the demographics of the country because there is uneven distribution of resources with the rich living in urban areas while the poor live in rural areas. This has created social inequality and hence encouraging political instability. Therefore the company has to look for ways to create better relations with all the customers despite their class (Barbara, 2008).

1.3 Legal Environment
In a bid to attract more foreign investors, the Chinese government has put in place legislations, regulation, reduction of taxes and principles to encourage healthy business competition. It has put in place comprehensive labor laws, safety laws, health laws as well as enactment of copyright legislation to help companies preserve their innovation while in the Chinese market. The copyright laws are of importance to Pasta & Pasta as they will help in patenting new flavors it innovates for their products. This will promote fair business competition. The Chinese government overhauled its old business legislations as they only served to scare investors and hence failing to promote foreign investment.

1.4 Political Environment
The political environment in China is conducive for foreign as well as local businesses. The country has recently enjoyed political stability which is a great motivator for direct foreign investment. However, there is still civil unrest especially from the lower class citizens who have not benefited from the current financial affluence of the country.

1.5 Social Cultural Environment
The Chinese government is communist oriented; this implies that the Chinese do encourage a free market. The main impediment in the cultural environment is the unequal distribution of resources. This has created different classes or social strata, with the margins of poverty between the poor and the rich being very high. Such a disparity has narrowed the business scope of some businesses as they have ended up structuring their products to suit the rich/wealthy in the society. Therefore to have a national outlook Pasta & Pasta should structure their products to fit the whole society in order to gain acceptance wholly (Gutierrez et al, 2011); this will also help the company remain viable in the market for longer a period (Marian, 1997).

When penetrating a new market, several cultural dimensions have t o be considered as they make a company appreciate and understand the values of work places around the globe. According to Hofstede, there exist five principle cultural dimensions that have to be considered (Hofstede’s Cultural Dimension: Understanding Workplace Values around the World, n.d):
a). Power/Distance (PD). It is the degree of inequality prevalent in a society; this inequality is condoned though by the ruling class as well as the subjects alike. If the PD score is high it means that the prevalent conditions are tolerated and people conform to their societal status. The reverse is always true. In the UK, Britain has got a low ranking in the power distance perspective. The society in the UK and especially the higher class has got a low PDI as compared to the working class in the same society. The situation however is different in China with the country experiencing a higher PDI ranking. The society in China believes that the inequalities between people are tolerable and hence acceptable. The society tends to think that people should therefore not have ambitions that surpass their rank. Therefore Pasta and Pasta should consider this when they are expanding to China.
b). Individualism (IDV). It is the potency possessed by individuals in their societal relationship. The higher the IDV the more loose the connection between individuals and diminutive sharing responsibility, the opposite is true too. In the UK the IDV is relatively high at almost 90%. It fosters what has been referred to as a ‘ME’ culture as children are encouraged from an early age to think on their own and find on their own what their unique attributes are. This is different when compared to the Chinese environment where people favour a ‘WE’ culture where people are more committed to a group. China has got a pretty low IDV index at almost 20%. Therefore Pasta and Pasta should consider this too.
c). Masculinity (MAS). It refers to the way a society adheres to the traditional aspect of gender roles. Societies with high MAS expect the men to be tough and act as the provider for the family. Societies with low MAS have blurred responsibilities. Roles of both genders are not properly differentiated. Women are allowed to work at the same rate with the male gender in society. China has got a high MAS and it is a basically a male dominated society. Chinese work hard and they sacrifice their leisure and family time and priorities work. the society has got individuals who have left their families and have migrated to the city to work hard and support their families. This has been replicated in the education with most Chinese students putting much emphasis on their studies as they realize this is the only way they can succeed in life. The UK is also a masculine society and has got the same score margin as China [i.e. 66%].
d). Uncertainty/Avoidance Index (UAI). It refers to the anxiety degree of a given society in different and unknown situations. Societies with UAI try their level best to avoid situations that are ambiguous in nature. In such a society, the people are governed by rules and orders. In low UAI societies there are fewer rules and the people are encouraged to discover ‘truth’ on their own. China has got a very low score in the UAI. The same can be said of the UK society which has got the same low score [around 30%].
e). Long term Orientation (LTO). It refers to how society opposes short term values in favor of long term values. This was Hofstede’s inclusion after he realized that Asian states that were linked to the philosophy of Confucian behaved differently as compared to Western cultures. They tend to avoid losses as it may cause public embarrassment. The UK society scores lowly in the LTO [25%] compared to a high score of about 118% in China.

 

1.6 Conclusion
Pasta & Pasta managers should consider all the requirements posited above for a successful penetration into the Chinese market. Overlooking the recommendations could prove disastrous in acquiring the new Chinese market and hence a failure in its endeavors.

References

Barbara, B.J. (2008) Build Customer Relationships That Last, Seeking and Keeping your Customers. Harvard Business Review-A Harvard Business Review Paperback, No. 90063

Douglas, S. P, Craig S. (2011). Convergency and Divergency: Developing a Semiglobal
marketing strategy. Journal of international marketing. American marketing association.

Gutierrez S, G.J. et al. (2011) customer satisfaction; hospitality industry perception. Source: Advances in Competitiveness Research; 2011, Vol. 19 Issue 3/4, p17-31, 15p. Guadalajara (Mexico)

Hofstede’s Cultural Dimension: Understanding Workplace Values around the World. (Online) Accessed 29th April 2012 Retrieved from http://www.mindtools.com/pages/article/newLDR_66.htm

Marian, B. W. (1997) Clear IMC goals build strong relationships. Marketing News

 

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Discuss the irony othe statement “Beauty is only skin deep” from botha medical an physical aspect

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2.what are some ways that remessaging can help us to reach our goas in ad out of class? 3.Why refocus and reassure woul bst help someone to reace negative self-talk? Why? 4.State the diffrce between the CMS-1500 and UB-04(CMS-1450)? Why is the billing process important? explain?

5.List two reasons why the HIM Department reviews patent medial records.

6.Discuss the reltisip between patient accouts, data flow and charge capture.

 

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(How did the emergence of E-commerce revolutionized the structures of business organizations and the buying behaviour of consumer ? The case of Amazon.)

 

54
the topic is (How did the emergence of E-commerce revolutionized the structures of business organizations and the buying behaviour of consumer ? The case of Amazon.) How did E-commerce affected the businesses around the globe in last decade which caused technological, cultural and structure changes in organizations, and the affect of the emerging E-commerce on customers buying behaviour, what are customers looking for, how easy is for the customer to get to what they need and how convenient can it be for the, and the threats of cybercrimes, frauding etc in E-commerce, also how cost effective it is for online businesses……..

 

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The use of web bugs at HomeConnection As Matthew Scott, president of HomeConnection, sat in his office waiting for several members of his executive team to arrive, he grew more worrisome about a story featuring his company in the morning paper

In-text and reference citations are required for all written responses. Title page, margins, header, double spacing, and hanging indentation
Privacy Pressures: The use of web bugs at HomeConnection As Matthew Scott, president of HomeConnection, sat in his office waiting for several members of his executive team to arrive, he grew more worrisome about a story featuring his company in the morning paper. His impulse was to fight back and go on the defensive, but Scott knew that he had to be careful. However, he did not accept the articles implicit conclusion that HomeConnection had no regard for the privacy rights of its customers, and he was anxious to hear what the matter. HomeConnection was an Internet Service Provider (ISP) with several million customers, primarily clustered in the Midwest. An ISP links people and businesses to the internet, usually for a monthly fee. HomeConnection was much smaller than the industry leader, AOL, but it was seen as a formidable player in this industry. Thanks to Scott’s management, the company had recorded increasing profits for the past 3 years, 1999 thru 2002. One feature that attracted customers was the opportunity to create their personal Web page. HomeConnection made this process easy and convenient. In the past year HomeConnection had devised an innovative promotion to help increase its subscriber base. The company encouraged its users with their own personal web pages to carry an ad for HomeConnection. The ad would offer new subscribers a heavily discounted rate for the first year of membership. In addition, as an incentive to display the ad on their personal pages, the company agreed to pay its users $25 for any new member who signed up for a subscription by clicking on the ad. The response to the promotion was stronger than expected, and HomeConnection’s membership had risen by over 6.5 percent since the program’s inception 8 months ago. Scott was quite enthused about the results, and he did not anticipate the one aspect of the program would attract some negative attention. In consultation with his marketing manager, Scott had authorized the use of Web bugs so that when users placed the ad on their Web pages they would also get a Web bug. A Web bug is embedded as a minuscule and invisible picture on the screen and it can track everything one does on a particular website. Web bugs also called “web beacons” are usually deployed to count visitors to a website or to gather cumulative data about visitors to those sites without tracking any personal details. In this case the web bug transmitted information to a major online ad agency, DoubleDealer. DoubleDealer would collect data about those who visited these web pages, which ads they clicked on, and so forth. The newspaper report cited HomeConnection as well as other ISP’s and e-commerce sites for using this protocol without the permission of their customers. They quoted a well known privacy expert: “Its extremely disturbing that these companies are using technology to gather information in such a manner; I don’t see how it can be morallyjustified.” The article had clearly resonated with some of HomeConnection’s users, and the switchboard had been busy most of the afternoon with calls from itate customers. Some wanted to cancel their subscription. Scott felt that the company had done nothing wrong but was a victim of a pervasive paranoia about privacy. HomeConnection was not using the bugs for any untoward purposes-its purpose was to track the results of the advertising promotion, that is, how many people were clicking on these ads. Also, Scott himself had modified the company’s privacy policy to indicate that web bugs might be used sometimes. (However, there was no indication that web bugs would be placed on the personal web pages of its user base.) As several of his managers made their way into the conference room adjoining his office, Scott made last check with customer service. By now it was late in the day and the volume of calls and emails was dying down. It was now up to Scott to determine a response-did the company face a serious problem or was this just a tempest in a teapot?
Questions 1. Has HomeConnection’s use of the web bug violated the privacy of those who agreed to display the ad on their personal computers? Has the privacy of those who visit the site and click on the ad been violated? 2. Should those who display the ad on their personal computers have the right to refuse to have web bugs attached? In other words, should they be allowed to have the right to opt-out of this arrangement? 3. Suppose a person who displays the ad agrees to the web bug. Should that person be required to place a statement on his or her personal web site indicating that persons clicking on the ad may receive further advertisements from a number of sources?

 

 

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identify any future learning points 2) identify how / when you will address these 3) general comments on what you have learned from the overall CHRP programme……

There are a number of ways you can present your answer. But in essence you need to reflect on how you have done against your PDP, so you can add another column onto your PDP and reflect how you have done against each development need. Please add comments not just one word answers. Please comment on what you have learned.
At the end of the PDP you should include comments on –
1) identify any future learning points 2) identify how / when you will address these 3) general comments on what you have learned from the overall CHRP programme……

 

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Consider what product or service Classic Airlines is marketing, the marketing challenges it faces, and its current corporate culture

Consider what product or service Classic Airlines is marketing, the marketing challenges it faces, and its current corporate culture. Write a 350- to 700-word paper explaining some of the marketing concepts found in this week?s readings, and how they can be related to the context of the scenario. Include citations and references where appropriate. Format your paper consistent with APA guidelines. …..

 

 

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Give 4 examples and explain them in details from the case study related to the studied cross culture dimension –

•Give 4 examples and explain them in details from the case study related to the studied cross culture dimension –
ESSAY Question:
Please refer to the attached chapters and answer the questions:
•There are many challenges for managers in dealing with business ethics, but these challenges increase dramatically when managing a company across different cultures. Why is this so? Give examples of the challenges of cross-cultural ethics for managers •There are many challenges for women in dealing with business, but these challenges increase dramatically when managing a company across different cultures. Why is this so? Give examples of the challenges of cross-cultural ethics for women •Compare and contrast Hofstede’s and Trompenaars’ theories. Does Trompenaars’ theory improve upon Hofstede’s theory? Why/Why not?……………

 

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Investigate professional journals and locate two(2) articles pertaining to Team Building and/or Improving Team Performance

Investigate professional journals and locate two(2) articles pertaining to Team Building and/or Improving Team Performance. Both articles should be critiqued accordingly. They should as current as possible but less than three years old. APA Style of course, double spaced, and in at least four parts; Introduction, Summary, Review and Evaluate,a nd finally, the Conclusion. The articles themselves should be approximately 4 pages and the resulting critique should be no less than 2-3 pages in length………………

 

 

 

TEAM BUILDING AND TEAM PERFORMANCE ARTICLE CRITIQUE

Introduction

The first article on “Service innovation: why is it so difficult to accomplish?” the author introduces the reader to service innovation where he highlights it as being vital in achieving an advantage over competitors. He reiterates that these services are essential in manufacturing companies. Managers are however not realizing the importance of service innovation in investment decisions. Manufacturing and traditional service providers are the people who are utilizing these innovations though only in product development other than in cost reduction (Dörner 2011).

The second article “”The relationship between transformational leadership and employee desire for empowerment” the authors introduces as to the topic employee empowerment where the employees’ who interact more with clients and management require empowerment to continually deal with challenges that a rise due to customer’s changing needs. They need empowerment to tackle pressure as a result of urgent expectations from clients to improve on service delivery. Transformational leadership is defined by the authors as the process of influencing main changes in the position and postulation of the members of organization to commit to its objectives (Gill et al 2010).

 

Summary

 

The main factors that lead to success in service innovation have been identified as people related factors and structural factors which the author gives an example of creativity techniques such as brainstorming, instruments screening to identify ideas that are promising and guidelines and rules in determining the process of development. Deficiency factors have also been spotlighted which include failure to defend services, inadequate organization attachment, lack of systemic in the innovation itself, less contribution by the customer and failure to eliminate bad ideas. Recommendations given comprise of defining fresh services, developing fresh services and launching them in the market.

 

The second article is all about team building in transformational leadership in hospitality industry. Cultural power distance is said to affect the psychological course of an individual at work. In this case individuals expose uneven power distribution. However lower rank employees respect the top management. Transformational leadership is reasoned to create strong relationship hence dampening the cultural distance power. Besides, many powers have been identified to create barriers in transformational leadership. Communication is the key to breaking these challenges.

 

Review

In developing innovative services there is normally a chance of reducing erosion of prices in the main business. Nevertheless, the new services should not be purely cost drivers but should give value to customers. Social networks is critical in monitoring customer’s response hence should be carefully and technically managed for effective fit into global competition. The managerial deficiencies can be dealt with effectively with increased team performance. Various departments must collaborate in securing the patent of firms’ product to avoid product imitation and to foster investment. Resource budgeting should be effective to prevent misplacement of resources in unproductive ventures leaving productive ones untapped.

 

 

It is normally hard for most managers to apply the use of transformational leadership as some employees usually watch for management style alteration with uncertainty. It is required of senior management to support and back this type of leadership since transformational leadership conducts are easily adaptable. In implementing transformational leadership communication must be upward not just downward. Listening skills must be practiced effectively to enhance communication. Cultural difference should foster respect and concern for employees’ personal feelings and on ground training and coaching of every employee in service.

 

Evaluation

As provided in this paper, the five management inadequacies must be plainly reviewed by management to find appropriate solutions for them. This can only be achieved through team performance and coordination which will require of cooperation of all departments to ensure success of firm’s performance. The recommendations provided on defining the new service, developing it and launching it are appropriate for any manufacturing and service delivery firm. This will enable the firms to correctly analyze cost incurred at each stage to easily incorporate it in product’s price.

 

Despite championing for this type of leadership, not all organization may accept or apply it in the management of their affairs. It may only apply to hospitality industry like tourism, hotel management and other social service delivery. Other sectors like financial service providers may be inappropriate to apply employ empowerment. Bureaucratic type of leadership is will be applied due to technicality involved and so decisions must propagate from one manager who may delegate part to other senior managers.

Conclusion

In enhancing team performance, service innovation is important. Service innovation must be critically analysed to identify customer’s changing tastes to provide timely products in right quantities and price to sustain customer loyalty. Allocation of resources and IT-supported social networks will enable a firm position itself among its main competitors with team performance.

The second article emphasizes on team building subject compared to the first article which stressed on team performance. In team building, the main strong hold should be on employee empowerment and use of transformational leadership to give them power to meet the short term challenges encountered. Caution must however be applied that managers should comprehend the impact of using transformational leadership and their urge to use it.

Reference

Amarjit Gill, Stephen Fitzgerald, Smita Bhutani, Harvinder Mand, Suraj Sharma, (2010) “The relationship between transformational leadership and employee desire for empowerment”, International Journal of Contemporary Hospitality Management, Vol. 22 Iss: 2, pp.263 – 273, Emerald publishing Group.

Nadin Dörner, Oliver Gassmann, Heiko Gebauer, (2011) “Service innovation: why is it so difficult to accomplish?” Journal of Business Strategy, Vol. 32 Iss: 3, pp.37 – 46, Emerald Publishing Group.

 

 

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food and beverage industry.

Illustrate your points with examples from the food and beverage industry.

my major is Understanding Food & Beverage Operations. so please choose a write in this field, because I cannot find this major above

 

 

 

Understanding Food & Beverage Operations

 

(19-4H05-00L-A) [Undergraduate]

(19-4H05-H0L-A) [HND]

 

 

Reassessment Task

 

 

Write an essay of 4,000 words that responds to the following;

 

Discuss how the Balanced Score Card may contribute to the effective analysis of a food and beverage operation in 2012. Illustrate your points with examples from the food and beverage industry.
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Investigate professional journals and locate two(2) articles pertaining to Team Building and/or Improving Team Performance.

Investigate professional journals and locate two(2) articles pertaining to Team Building and/or Improving Team Performance. Both articles should be critiqued accordingly. They should as current as possible but less than three years old. APA Style of course, double spaced, and in at least four parts; Introduction, Summary, Review and Evaluate,a nd finally, the Conclusion. The articles themselves should be approximately 4 pages and the resulting critique should be no less than 2-3 pages in length………………

 

 

 

TEAM BUILDING AND TEAM PERFORMANCE ARTICLE CRITIQUE

Introduction

The first article on “Service innovation: why is it so difficult to accomplish?” the author introduces the reader to service innovation where he highlights it as being vital in achieving an advantage over competitors. He reiterates that these services are essential in manufacturing companies. Managers are however not realizing the importance of service innovation in investment decisions. Manufacturing and traditional service providers are the people who are utilizing these innovations though only in product development other than in cost reduction (Dörner 2011).

The second article “”The relationship between transformational leadership and employee desire for empowerment” the authors introduces as to the topic employee empowerment where the employees’ who interact more with clients and management require empowerment to continually deal with challenges that a rise due to customer’s changing needs. They need empowerment to tackle pressure as a result of urgent expectations from clients to improve on service delivery. Transformational leadership is defined by the authors as the process of influencing main changes in the position and postulation of the members of organization to commit to its objectives (Gill et al 2010).

 

Summary

 

The main factors that lead to success in service innovation have been identified as people related factors and structural factors which the author gives an example of creativity techniques such as brainstorming, instruments screening to identify ideas that are promising and guidelines and rules in determining the process of development. Deficiency factors have also been spotlighted which include failure to defend services, inadequate organization attachment, lack of systemic in the innovation itself, less contribution by the customer and failure to eliminate bad ideas. Recommendations given comprise of defining fresh services, developing fresh services and launching them in the market.

 

The second article is all about team building in transformational leadership in hospitality industry. Cultural power distance is said to affect the psychological course of an individual at work. In this case individuals expose uneven power distribution. However lower rank employees respect the top management. Transformational leadership is reasoned to create strong relationship hence dampening the cultural distance power. Besides, many powers have been identified to create barriers in transformational leadership. Communication is the key to breaking these challenges.

 

Review

In developing innovative services there is normally a chance of reducing erosion of prices in the main business. Nevertheless, the new services should not be purely cost drivers but should give value to customers. Social networks is critical in monitoring customer’s response hence should be carefully and technically managed for effective fit into global competition. The managerial deficiencies can be dealt with effectively with increased team performance. Various departments must collaborate in securing the patent of firms’ product to avoid product imitation and to foster investment. Resource budgeting should be effective to prevent misplacement of resources in unproductive ventures leaving productive ones untapped.

 

 

It is normally hard for most managers to apply the use of transformational leadership as some employees usually watch for management style alteration with uncertainty. It is required of senior management to support and back this type of leadership since transformational leadership conducts are easily adaptable. In implementing transformational leadership communication must be upward not just downward. Listening skills must be practiced effectively to enhance communication. Cultural difference should foster respect and concern for employees’ personal feelings and on ground training and coaching of every employee in service.

 

Evaluation

As provided in this paper, the five management inadequacies must be plainly reviewed by management to find appropriate solutions for them. This can only be achieved through team performance and coordination which will require of cooperation of all departments to ensure success of firm’s performance. The recommendations provided on defining the new service, developing it and launching it are appropriate for any manufacturing and service delivery firm. This will enable the firms to correctly analyze cost incurred at each stage to easily incorporate it in product’s price.

 

Despite championing for this type of leadership, not all organization may accept or apply it in the management of their affairs. It may only apply to hospitality industry like tourism, hotel management and other social service delivery. Other sectors like financial service providers may be inappropriate to apply employ empowerment. Bureaucratic type of leadership is will be applied due to technicality involved and so decisions must propagate from one manager who may delegate part to other senior managers.

 

 

 

 

Conclusion

In enhancing team performance, service innovation is important. Service innovation must be critically analysed to identify customer’s changing tastes to provide timely products in right quantities and price to sustain customer loyalty. Allocation of resources and IT-supported social networks will enable a firm position itself among its main competitors with team performance.

The second article emphasizes on team building subject compared to the first article which stressed on team performance. In team building, the main strong hold should be on employee empowerment and use of transformational leadership to give them power to meet the short term challenges encountered. Caution must however be applied that managers should comprehend the impact of using transformational leadership and their urge to use it.

 

 

 

 

 

 

 

 

Reference

Amarjit Gill, Stephen Fitzgerald, Smita Bhutani, Harvinder Mand, Suraj Sharma, (2010) “The relationship between transformational leadership and employee desire for empowerment”, International Journal of Contemporary Hospitality Management, Vol. 22 Iss: 2, pp.263 – 273, Emerald publishing Group.

Nadin Dörner, Oliver Gassmann, Heiko Gebauer, (2011) “Service innovation: why is it so difficult to accomplish?” Journal of Business Strategy, Vol. 32 Iss: 3, pp.37 – 46, Emerald Publishing Group.

 

 

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