Working in teams is a part of everyday life in almost every business. Project teams, like other work teams, must function efficiently in order to be
productive. When working on a project, it is important to have a process for decision-making and to handle conflicts among team members or clients.
Conflict, when it arises, must be resolved so that the members can work together efficiently.
Answer these two questions
Determine key steps in the decision-making process.
Discuss the importance of each step.
