Emotional Labour Influences in the Hospitality Industry

the part thats highlighted in yellow please follow the comments
-the parts thats highlighted in red doesn’t need to edit, can ignore the red part
-expand on recommendation; need to be more critical with the findings
-the part that described is that employees should be allowed to show how they feel and you write that employees would be more productive in that case. Am wondering how an employer would react to that. I am not sure that they would agree. Would it be possible to find a couple of sources that describe an opposing point of view of emotional labour? And, I am not quite sure that you really supported your statement that employees would be more productive … why would that be?
– I also added the marking criteria, please have a look at it and see if there’s other places need to improve more and comment are only a small part of it

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