Using the case study and the Excel spreadsheet you create in Part B produce a business
which responds to the following queries in the main discussion section:
Note: You must use in-text referencing throughout your responses. All responses must
relate to
CMP with appropriate examples.
1. Knowledge Management and Business Intelligence (BI):
1.1 Explain the importance of knowledge management and the purpose of BI.
What is currently happening with some senior employees at CMP?
1.2 Make recommendations on improvements that can be made at CMP in terms
of knowledge management.
1.3 Explain how the forecasts in your Excel spreadsheet can assist Michael with
BI. Provide examples and refer to the two graphs created