The Communication Audit Survey.

  • Administer the communication audit in your organization.
  • Analyze and synthesize the results of the data from the communication audit.
  • Based on the communication audit identify one critical communication challenge that needs to be addressed within your organization.
  • Create and deliver a presentation that provides the results of your audit with suggestions for improvement based on the data obtained from the audit and the literature on organizational communication.

Directions:

Assume you are the Director of Human Resources at your chosen organization. You are tasked with conducting a communication audit and presenting the results to leadership. Your goal in conducting the communication audit is to identify one main communication challenge within an organization that needs to be addressed.

You will complete the following tasks:

Conduct a communication audit using the Communication Audit Survey located below. In order to obtain valid results, you want to survey between 8 to 10 people.

You may print out the survey and distribute it in person for completion, or you may administer it online, for example, using SurveyMonkey or Google Form.

The survey includes questions that tap six different areas of organizational communication: (1) Receiving information from others, (2) Sending information to others, (3) Following up on information, (4) Sources of information, (5) Timeliness of information, and (6) Channels of communication. Within these six areas of organizational communication, identify one major issue in one area to address based on the responses from the survey.

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